HTTP 200 verified twice
Finding your next stop…
Loading the latest directory information.
Loading the latest directory information.
Start here for the decision-making essentials: what CM.com does, who it is for, how it is accessed, and the first-party sources behind this profile.
See official pricing
CM.com is a Netherlands-headquartered CPaaS and conversational commerce platform unifying messaging, marketing, service, and payments on one shared customer context, with HALO AI agents, European data sovereignty, and broad certification coverage.
Read-only public captures of CM.com’s homepage. Screenshots are dated, never live embeds, and open full-screen.
Short answers to the questions buyers and builders commonly ask about CM.com. Each answer cites the shared ledger below, where every source is listed once.
Customer Context Platform unifying messaging, marketing, service, and payments on one shar · HALO AI Agents that resolve routine customer conversations autonomously across chat, email · Conversational Router that connects multiple messaging channels (including WhatsApp and RC · AI-driven conversational software for personalized experiences
CM.com connects messaging, marketing, service and payments on one shared context.
Conversational Commerce / Communications & Payments Platform · Empowers marketing, sales and customer support to automate engagement with customers acros · Implementing APIs for sending messages, payments, or voice
Cloud Software for Conversational Commerce - CM.com Recent Press Releases about our Communications & Payments Platform.
The FAQ chatbot is still learning and does not yet answer every question.
She is still learning, but when she doesn't know the answer
Email API/Email Gateway with high deliverability, supporting transactional and promotional · Email Gateway developer features include webhooks, IP whitelisting, dedicated IP, and test · APIs for easy platform integration · APIs available for business implementation
Our Email API is designed for high deliverability, scalability and seamless integration.
Provides direct operator, Meta, and Google connections, including voice · Salesforce · Zendesk chatbot integration · Shopify
Direct operator, Meta & Google connections, including voice
Privately owned cloud platform and software, developed in-house, with 24/7 monitoring, vir
Privately owned cloud platform and software, developed in-house
This profile connects the jobs CM.com is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
HTTP 200 verified twice
One platform for every customer interaction | CM.com
Founded in 1999; headquartered in Breda, Netherlands · Listed as CM.com (AMS: CMCOM) · Global leader in cloud software for conversational commerce
Operating since 1999, with a stated history of 'Twenty-seven years and a trillion conversations'
Customer Context Platform unifying messaging, marketing, service, and payments on one shared customer context
HALO AI Agents that resolve routine customer conversations autonomously across chat, email, and voice
Supports customer interactions across voice, chat, WhatsApp, email, RCS, and SMS channels
Conversational Router that connects multiple messaging channels (including WhatsApp and RCS) through a single integration
Ranked CPaaS Leader by Juniper Research four years in a row
ISO 27001, 27017, 27018, 9001, 14001, and 20000 certified
Sovereign by design, with customer data hosted in Europe; GDPR-compliant
Licensed Payment Service Provider (PSP)
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with CM.com. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Email API/Email Gateway with high deliverability, supporting transactional and promotional email at scale
Provides direct operator, Meta, and Google connections, including voice
Email Gateway developer features include webhooks, IP whitelisting, dedicated IP, and testing capabilities, compliant with SPF, DKIM, and DMARC
CPaaS, Payments and SaaS Products
AI-driven conversational software for personalized experiences
Conversational Commerce / Communications & Payments Platform
Salesforce
Zendesk chatbot integration
Shopify
Magento 2
Hubspot
APIs for easy platform integration
SMS, WhatsApp, Apple Messages for Business
HALO agentic AI agent (introduced at FORMULA 1 HEINEKEN DUTCH GRAND PRIX 2025, Aug 28, 2025)
CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce enabling businesses to deliver a superior customer experience.
Breda, Netherlands
1999 (originally as Club Message)
One modular AI platform covering Connect, Activate, Convert and Support on a single customer context.
HALO is production-grade AI placed directly between business and customer, resolving service conversations, scoring predictions and selling in chat.
Empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with payment capabilities.
1,000+ operator, Meta and Google connections and 80+ integrations; channels include WhatsApp, RCS, SMS, push, email and voice.
Privately owned cloud platform and software, developed in-house, with 24/7 monitoring, virtual servers and high-speed storage.
ISO certified, GDPR compliant and PCI-DSS certified.
First CPaaS platform in France to be directly HDS-certified for hosting and processing sensitive health data in full compliance with French regulations.
Founded in the Netherlands, built for European compliance from day one; data stays within customer boundaries.
Customer support includes a knowledge center, FAQ chatbot, API documentation and continuous platform/external service status monitoring.
FAQ chatbot for product help
Knowledge Centre with answers to product questions
