Curated software category

Customer support

Research-backed profiles categorized as Customer support.

117profiles catalogued
20evidence-ready profiles
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48 customer support profiles

Channel Talk

Researched

Channel Talk is an all-in-one customer support platform featuring AI Agent ALF, which automatically resolves over 80% of customer conversations. It combines live chat, calls, marketing, team collaboration, and developer APIs across Android, iOS, Windows, and macOS.

PricingFree tier / trial available ('Start for Free') · Early Stage plan at $27/month (25% discount) for newly established companies, with 1,000 m · Growth plan at $90/month (25% discount) for fast-growing companies, with 3,000 profiles li · Enterprise plan available by contact for companies with annual sales over $10M
AccessAndroid, iOS, Windows, macOS 지원
Last checkedJuly 25, 2026
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Skit.ai

Researched

Skit.ai is an AI debt collection software for modern collection teams. It uses specialized AI agents, collection intelligence, and multi-channel outreach across text, email, outbound calls, and chat, and is trusted by 120+ collection teams.

PricingSee official pricing
AccessWeb platform served at https://blogs.skit.wpenginepowered.com/
Last checkedJuly 25, 2026
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3CLogic

Researched

3CLogic is an AI-powered, voice-first CCaaS platform offering cloud and hybrid contact center solutions with ServiceNow certification, extensive integrations, and capabilities including Voice AI Agents, real-time transcription, conversational AI, and SMS engagement for enterprise IT, customer service, and HR help desks.

PricingSee official pricing
AccessVoice-first CX platform
Last checkedJuly 24, 2026
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Ameyo

Researched

Ameyo is an omnichannel contact center and customer support software from Exotel with 18+ years of experience, offering cloud, on-premise, and hybrid deployments. It serves 2000+ enterprises across 60+ countries with conversational AI, WhatsApp integration, and multi-language support.

PricingCustom pricing based on specific business requirements; no public price list
AccessWhatsApp Business API
Last checkedJuly 24, 2026
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Capacity

Researched

Capacity is an AI CX automation platform founded in 2017 and headquartered in St. Louis. It uses agentic AI to power AI agents across chat, voice, SMS, and email channels, trusted by 20,000+ organizations with 270+ integrations.

PricingPricing consists of an annual platform fee plus volume-based usage pricing for AI Agents,
AccessUnified CX automation platform using agentic AI
Last checkedJuly 27, 2026
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Comm100

Researched

Comm100 is an AI-powered omnichannel customer service platform unifying live chat, ticketing, voice, and a full AI Suite across 12+ channels. It serves healthcare, banking, government, and other industries with tailored solutions, HIPAA-secure options, and usage-based pricing.

PricingFlexible, usage-based pricing — customers 'pay only for what you use'
AccessAI-Powered Omnichannel Customer Service Platform
Last checkedJuly 23, 2026
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EdgeTier

Researched

EdgeTier is AI-powered contact centre analytics software that analyses 100% of customer conversations in real time. Its Sonar, Coach, and Explore modules deliver anomaly detection, agent QA, and unified insights for retail, iGaming, and travel brands.

PricingPricing is based on interaction volume (conversations analysed), not per-seat headcount. · No per-seat charge as the team grows. · No features are locked behind higher pricing tiers. · Tailored pricing proposal provided within 48 hours after sharing a use case.
AccessWeb
Last checkedJuly 23, 2026
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Enghouse Interactive

Researched

Enghouse Interactive provides contact center software trusted by over 10,000 customers worldwide. It offers cloud, on-premises, and white-label deployments with AI-powered automation, workforce engagement, outbound campaigns, and integrations across multiple industry verticals.

PricingSee official pricing
AccessCloud Contact Center (CCaaS)
Last checkedJuly 24, 2026
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Enterprise Bot

Researched

Enterprise Bot delivers LLM-powered conversational automation across chat, email, and voice for enterprises. Its Agentic AI suite supports contact centers and verticals including travel, retail, insurance, finance, healthcare, ITSM/HR, and knowledge management, with HubSpot CRM integration and an AI Academy.

PricingSee official pricing
AccessWebsite interface is available in English and Deutsch languages.
Last checkedJuly 21, 2026
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Glance

Researched

Glance is a cobrowsing and digital engagement CX software that lets agents see what customers see. It offers mobile in-app connection, guided support, sales, and onboarding use cases for financial services, healthcare, insurance, and SaaS industries.

PricingSee official pricing
AccessDeveloper offering allowing builders to build faster with Glance
Last checkedJuly 24, 2026
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HappyFox

Researched

HappyFox is a full-stack AI support platform offering Help Desk, Service Desk, Workflow Automation, Chat, and Reporting tools for customer service, IT, and operations teams across multiple industries and company sizes.

PricingUnlimited agents pricing at one fixed price (not per-seat) · Help Desk starts at $24 per agent per month · Contact Center Suite starts at $99 per agent per month, with all AI products included at n · HappyFox CRM starts at $20 per user per month
AccessHelp Desk AI, Contact Center, Autopilot, Chatbot, HappyFox AI, CRM, Service Desk, Assist A
Last checkedJuly 26, 2026
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Jitbit Helpdesk

Researched

Jitbit Helpdesk is an email-first ticketing system available as SaaS or on-premise, featuring AI-powered auto-responses, ChatGPT integration, broad third-party app support, mobile apps, and SSO for customer support and IT teams.

PricingSelf-hosted AI add-on sold as a perpetual license with a one-time payment
AccessFree native mobile apps for iOS and Android
Last checkedJuly 22, 2026
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ProProfs

Researched

ProProfs is a SaaS company offering an AI-powered suite of customer support, training, quiz, and CRM software, trusted by over 15 million people worldwide.

PricingFree signup option available
AccessTraining Maker — AI LMS to train employees anywhere
Last checkedJuly 23, 2026
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Respond.io

Researched

AI-powered customer conversation management platform trusted by 10,000+ B2C businesses. Unifies WhatsApp, TikTok, Instagram, and Facebook in a team inbox for lead capture, conversational support, and campaign management.

PricingRespond.io offers 4 plans: Starter ($79/mo), Growth ($159/mo), Advanced ($279/mo) & Enterp · Free 7-day trial available · Customers pay only for the contacts they talk to · Free inbound messages and calls; outbound billed per Meta's rates by country and volume
AccessWhatsApp, TikTok, Instagram, Facebook
Last checkedJuly 23, 2026
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Sinch

Researched

Sinch provides programmable communications APIs (SMS, voice, email, video, verification) supporting marketing campaigns, customer updates, identity verification, and customer service for 200,000+ businesses including Google, Uber, PayPal, and Visa.

PricingFree tier / demo available (Get started for free, Schedule a demo). · A free trial option is offered · Free trial available
AccessSMS, RCS, MMS, WhatsApp, Email, and Voice channels supported
Last checkedJuly 22, 2026
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TeamSupport

Researched

TeamSupport is an AI-first B2B customer operations platform that unifies onboarding, support, and success functions to prevent churn and drive retention. It provides omnichannel ticketing, AI automation, and a proprietary Customer Distress Index for account-level intelligence.

Pricing$45/month, billed annually (max 5 users) · $65/month, billed annually (unlimited users) · $85/month, billed annually (unlimited users) · $15/month/agent for Messaging & live chat across all tiers
AccessAI-first B2B customer operations platform
Last checkedJuly 22, 2026
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Tiledesk

Researched

Tiledesk is an open-source, no-code platform for building AI chatbots and connecting live agents across web, WhatsApp, and voice. It supports customer support, lead qualification, agent copilot, and internal support workflows.

Pricing14-day free trial; no credit card required; cancel anytime · 14-day free trial available, no credit card required
AccessDeployable across web, WhatsApp, voice and other channels
Last checkedJuly 23, 2026
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WATI

Researched

WATI is an AI-powered customer engagement platform built on the WhatsApp Business API, turning WhatsApp, Instagram and Messenger into revenue channels. It supports marketing, sales and support with AI chatbots, automation and a unified team inbox.

PricingFree trial available
AccessWhatsApp Business API
Last checkedJuly 23, 2026
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Whautomate

Researched

Whautomate is an AI omnichannel customer engagement platform built on Meta's official Cloud API, enabling local businesses and SMBs to handle conversations, appointments, sales, and broadcasts across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

PricingPlus plan US$109/month (50% off first month at US$54.50), 3 user logins, 2.5K active conta · Scale plan US$229/month (50% off first month at US$114.50), 10 user logins, 10K active con · Supreme plan US$379/month (50% off first month at US$189.50), 25 user logins, 25K active c · 7-day free trial available; yearly billing offers 2 months free
AccessWhatsApp, Instagram, Messenger, Telegram, and Live Chat (web)
Last checkedJuly 23, 2026
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Yext

Researched

Yext is an enterprise agentic marketing platform providing intelligence, verified data, and distribution across AI and search discovery moments, with products including Scout, Listings, Knowledge Graph, Reviews, Social, Pages, and Search integrated across 200+ publishers.

PricingSee official pricing
AccessYext offers an Enterprise Agentic Marketing Platform with products including Scout, Listin
Last checkedJuly 22, 2026
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Symbl.ai

Researched

Symbl.ai unlocks access to state of the art understanding and generative models built for all types of communication data to transform unstructured conversations into knowledge, events and insights.

PricingSee official pricing
AccessWeb
Last checkedJuly 23, 2026
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AtlasRTX

Researched

Never miss a lead again. Text, nurture, and follow up with your customers 24/7 using Verse: the most powerful AI texting platform for customer conversations.

PricingSee official pricing
AccessWeb
Last checkedJuly 21, 2026
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CloudTalk

Researched

Make and receive calls using powerful call center software connected to your favourite business tools.

PricingSee official pricing
AccessWeb
Last checkedJuly 21, 2026
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Document360

Researched

Start building intelligent documentation today with AI search, AI chatbot, and writing tools inside Document360, the knowledge base trusted by teams worldwide.

PricingSee official pricing
AccessWeb
Last checkedJuly 24, 2026
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