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Research-backed profiles categorized as Customer support.
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Browse every catalogued customer support profile, then use the evidence and freshness details to judge how much decision context is currently available.
Channel Talk is an all-in-one customer support platform featuring AI Agent ALF, which automatically resolves over 80% of customer conversations. It combines live chat, calls, marketing, team collaboration, and developer APIs across Android, iOS, Windows, and macOS.
Skit.ai is an AI debt collection software for modern collection teams. It uses specialized AI agents, collection intelligence, and multi-channel outreach across text, email, outbound calls, and chat, and is trusted by 120+ collection teams.
3CLogic is an AI-powered, voice-first CCaaS platform offering cloud and hybrid contact center solutions with ServiceNow certification, extensive integrations, and capabilities including Voice AI Agents, real-time transcription, conversational AI, and SMS engagement for enterprise IT, customer service, and HR help desks.
Ameyo is an omnichannel contact center and customer support software from Exotel with 18+ years of experience, offering cloud, on-premise, and hybrid deployments. It serves 2000+ enterprises across 60+ countries with conversational AI, WhatsApp integration, and multi-language support.
Capacity is an AI CX automation platform founded in 2017 and headquartered in St. Louis. It uses agentic AI to power AI agents across chat, voice, SMS, and email channels, trusted by 20,000+ organizations with 270+ integrations.
Comm100 is an AI-powered omnichannel customer service platform unifying live chat, ticketing, voice, and a full AI Suite across 12+ channels. It serves healthcare, banking, government, and other industries with tailored solutions, HIPAA-secure options, and usage-based pricing.
EdgeTier is AI-powered contact centre analytics software that analyses 100% of customer conversations in real time. Its Sonar, Coach, and Explore modules deliver anomaly detection, agent QA, and unified insights for retail, iGaming, and travel brands.
Enghouse Interactive provides contact center software trusted by over 10,000 customers worldwide. It offers cloud, on-premises, and white-label deployments with AI-powered automation, workforce engagement, outbound campaigns, and integrations across multiple industry verticals.
Enterprise Bot delivers LLM-powered conversational automation across chat, email, and voice for enterprises. Its Agentic AI suite supports contact centers and verticals including travel, retail, insurance, finance, healthcare, ITSM/HR, and knowledge management, with HubSpot CRM integration and an AI Academy.
Glance is a cobrowsing and digital engagement CX software that lets agents see what customers see. It offers mobile in-app connection, guided support, sales, and onboarding use cases for financial services, healthcare, insurance, and SaaS industries.
HappyFox is a full-stack AI support platform offering Help Desk, Service Desk, Workflow Automation, Chat, and Reporting tools for customer service, IT, and operations teams across multiple industries and company sizes.
Jitbit Helpdesk is an email-first ticketing system available as SaaS or on-premise, featuring AI-powered auto-responses, ChatGPT integration, broad third-party app support, mobile apps, and SSO for customer support and IT teams.
ProProfs is a SaaS company offering an AI-powered suite of customer support, training, quiz, and CRM software, trusted by over 15 million people worldwide.
AI-powered customer conversation management platform trusted by 10,000+ B2C businesses. Unifies WhatsApp, TikTok, Instagram, and Facebook in a team inbox for lead capture, conversational support, and campaign management.
Sinch provides programmable communications APIs (SMS, voice, email, video, verification) supporting marketing campaigns, customer updates, identity verification, and customer service for 200,000+ businesses including Google, Uber, PayPal, and Visa.
TeamSupport is an AI-first B2B customer operations platform that unifies onboarding, support, and success functions to prevent churn and drive retention. It provides omnichannel ticketing, AI automation, and a proprietary Customer Distress Index for account-level intelligence.
Tiledesk is an open-source, no-code platform for building AI chatbots and connecting live agents across web, WhatsApp, and voice. It supports customer support, lead qualification, agent copilot, and internal support workflows.
WATI is an AI-powered customer engagement platform built on the WhatsApp Business API, turning WhatsApp, Instagram and Messenger into revenue channels. It supports marketing, sales and support with AI chatbots, automation and a unified team inbox.
Whautomate is an AI omnichannel customer engagement platform built on Meta's official Cloud API, enabling local businesses and SMBs to handle conversations, appointments, sales, and broadcasts across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.
Yext is an enterprise agentic marketing platform providing intelligence, verified data, and distribution across AI and search discovery moments, with products including Scout, Listings, Knowledge Graph, Reviews, Social, Pages, and Search integrated across 200+ publishers.
Symbl.ai unlocks access to state of the art understanding and generative models built for all types of communication data to transform unstructured conversations into knowledge, events and insights.
Never miss a lead again. Text, nurture, and follow up with your customers 24/7 using Verse: the most powerful AI texting platform for customer conversations.
Make and receive calls using powerful call center software connected to your favourite business tools.
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