Customer support · Tool

Ameyo

Researched

Ameyo is an omnichannel contact center and customer support software from Exotel with 18+ years of experience, offering cloud, on-premise, and hybrid deployments. It serves 2000+ enterprises across 60+ countries with conversational AI, WhatsApp integration, and multi-language support.

Online Checked July 24, 2026

Official websiteVisit website

Official site snapshots

See the official site at a glance

Read-only public captures of Ameyo’s homepage and verified pricing page. Screenshots are dated, never live embeds, and open full-screen.

Visit live site

Homepage · captured Jul 24, 2026

Pricing page · captured Jul 24, 2026

At a glance

In one minute

Start here for the decision-making essentials: what Ameyo does, who it is for, how it is accessed, and the first-party sources behind this profile.

Pricing2 options

Custom pricing based on specific business requirements

no public price list

Platforms

WhatsApp Business API

API accessNot public

Founded2003

AvailabilityWeb / remote

LicenseProprietary

Best suited to

Source-backed fit

Enterprise, SMBs, and Startups needing an omnichannel contact center Organizations seeking conversational AI voicebot and chatbot capabilities Businesses requiring flexible deployment across cloud, on-premise, and… Telco-regulated enterprises operating in India Enterprise, SMBs, Startups Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality,…

Decision support

Common questions and adoption checks

6 sourced answers

Short answers to the questions buyers and builders commonly ask about Ameyo. Each answer cites the shared ledger below, where every source is listed once.

01What does Ameyo say it can do?

Omnichannel Contact Center · Conversational AI Voicebot and Chatbot · Supports 50+ Languages · Alerts and Quick Replies

Ameyo Call Center Software offers Omnichannel Contact Center Capabilities

Ledger citations[1] ameyo.com [4] ameyo.com/whatsapp-business-api [2] ameyo.com/solution/customer-support-system [8] ameyo.com/privacy-policy

02Who is Ameyo intended for?

Enterprise, SMBs, Startups · Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunicati · Trusted by 2000+ Enterprises across 60+ Countries · Targets Enterprise, SMBs, and Startups

By Business Type Enterprise SMBs Startups

Ledger citations[1] ameyo.com [3] ameyo.com/pricing [4] ameyo.com/whatsapp-business-api [2] ameyo.com/solution/customer-support-system

03What use cases does Ameyo describe?

Serves Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecomm · Customer communication and engagement via WhatsApp · Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunicati · Ameyo offers a Mobile Call Center Solution

Ed Tech Banking Insurance e-commerce Healthcare Travel & Hospitality Telecommunications BPO Government

Ledger citations[3] ameyo.com/pricing [4] ameyo.com/whatsapp-business-api [2] ameyo.com/solution/customer-support-system [5] ameyo.com/news

04What pricing information is available for Ameyo?

Custom pricing based on specific business requirements; no public price list

Ameyo pricing model relies on some factors specific to your requirements

Ledger citation[3] ameyo.com/pricing

05Does Ameyo document API access?

WhatsApp Business API supported as a channel

WhatsApp Business API

Ledger citation[9] ameyo.com/product/omni

06What integrations does Ameyo document?

WhatsApp Business API · Truecaller Verified ID · Google's Business Messages · Supports CRM Integration

Engage audiences, accelerate sales and drive quick customer support with WhatsApp Business API

Ledger citations[1] ameyo.com [3] ameyo.com/pricing [4] ameyo.com/whatsapp-business-api [2] ameyo.com/solution/customer-support-system

Decision guide

Capabilities and operating fit

Customer support

This profile connects the jobs Ameyo is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.

Common use cases

Customer support and help desk management with ticketing automation
Customer engagement and communication via WhatsApp Business API
Multi-channel customer interaction handling from a single platform
Industry-specific contact center operations across Ed Tech, BFSI, Healthcare, and BPO
Conversational marketing and faster conversions via Google's Business Messages
Increasing call pickup rates through Truecaller Verified ID integration

Topics mapped

Customer support Omnichannel Contact Center CCaaS Customer Support Software Conversational AI Voicebot Chatbot Live Chat

Verified capabilities

Recorded integrations

WhatsApp Business API Truecaller Verified ID Google's Business Messages Supports CRM Integration Integrates with WhatsApp Business API Integrates with Google's Business Messages Integrates with Truecaller Verified ID CRM Integration available Google's Business Messages integration Truecaller Verified ID integration

Intended audiences

Enterprise, SMBs, Startups Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunicati Trusted by 2000+ Enterprises across 60+ Countries Targets Enterprise, SMBs, and Startups Enterprise, SMBs, and Startups Ameyo targets Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, T Ameyo serves Enterprise, SMBs, and Startups business types Industries served: Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitali

Access signals

Pricing model: Custom pricing based on specific business requirements; no public price list
API: Not publicly listed
Source links: 12 recorded

Source-backed

Verified facts

Updated July 24, 2026

Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.

Official website

HTTP 200 verified twice

First-party description

Call Center Software | Call Center Solution | Helpdesk Software - Ameyo

Source-supported facts

Ameyo XTRM is offered by Exotel as an all-new CCaaS solution powered with conversational A · Omnichannel Contact Center capabilities with Call Center, Live Chat, Social, Voicebot, Cha · Offers Conversational AI Voicebot and Chatbot

Capability

Omnichannel Contact Center

Capability

Conversational AI Voicebot and Chatbot

Deployment

On Premise

Deployment

Cloud

Deployment

Hybrid

View 32 more verified facts

Audience

Enterprise, SMBs, Startups

Audience

Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunications, BPO, Government

Integration

WhatsApp Business API

Integration

Truecaller Verified ID

Integration

Google's Business Messages

Company

Ameyo XTRM is offered by Exotel

Jurisdiction

India (Telco Regulatory Compliant)

Pricing

Custom pricing based on specific business requirements; no public price list

Audience

Trusted by 2000+ Enterprises across 60+ Countries

Company

Has 18+ years of experience in the contact center / customer engagement space

Use case

Serves Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunications, BPO, and Government industries

Audience

Targets Enterprise, SMBs, and Startups

Deployment

Offers a Cloud Contact Center solution

Deployment

Offers a Remote Call Center solution

Deployment

Offers a Mobile Call Center solution

Integration

Supports CRM Integration

Integration

Integrates with WhatsApp Business API

Integration

Integrates with Google's Business Messages

Integration

Integrates with Truecaller Verified ID

Company

Ameyo is an official WhatsApp API partner

Capability

Supports 50+ Languages

Capability

Alerts and Quick Replies

Capability

End-to-end encryption for customer interactions

Capability

Rich media messaging including images, documents, audio, stickers, videos, text messages, and notifications

Platform

WhatsApp Business API

Use case

Customer communication and engagement via WhatsApp

Application type

Omnichannel Contact Center with Call Center, Live Chat, Social, Voicebot, Chatbot, and Ticketing

Integration

CRM Integration available

Integration

Google's Business Messages integration

Integration

Truecaller Verified ID integration

Audience

Enterprise, SMBs, and Startups

Company

Ameyo

Practical capabilities

What it helps with

8 documented areas

A concise view of the jobs, capabilities and integrations described in the recorded product sources.

Use case

Customer support and help desk management with ticketing automation

Use case

Customer engagement and communication via WhatsApp Business API

Use case

Multi-channel customer interaction handling from a single platform

Use case

Industry-specific contact center operations across Ed Tech, BFSI, Healthcare, and BPO

Use case

Conversational marketing and faster conversions via Google's Business Messages

Use case

Increasing call pickup rates through Truecaller Verified ID integration

Use case

Serves Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecomm

Use case

Customer communication and engagement via WhatsApp

Availability

Where it runs and where to get it

Source checked

Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.

Cost / license

Custom pricing based on specific business requirements; no public price list

Application types

Omnichannel Contact Center with Call Center, Live Chat, Social, Voicebot, Chatbot, and TicCustomer support software / help desk platformAmeyo provides Virtual Contact Center / Virtual Call Center software including remote operOmnichannel Contact Center softwareOmnichannel Customer Engagement / Contact Center SoftwareCall Center (Voice) SoftwareOmnichannel Contact CenterOmnichannel Helpdesk

Platforms

WhatsApp Business APIVoice, SMS, and WhatsApp Business API channelsMulti-channel communication including Voice, SMS, WhatsApp Business API and SocialSupports Email, Voice, Social Media, and Chat channelsVoice, SMS, WhatsApp Business API, Google's Business Messages

Implementation details

Adoption notes

DeploymentOn Premise · Cloud · Hybrid · Offers a Cloud Contact Center solution

LicenseNot disclosed by source

Data controlNot disclosed by source

Learning curveIntermediate

Primary use casesCustomer support and help desk management with ticketing automation, Customer engagement and communication via WhatsApp Business API, Multi-channel customer interaction handling from a single platform, Industry-specific contact center operations across Ed Tech, BFSI, Healthcare, and BPO, Conversational marketing and faster conversions via Google's Business Messages, Increasing call pickup rates through Truecaller Verified ID integration, Serves Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecomm, Customer communication and engagement via WhatsApp, Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Telecommunicati, Ameyo offers a Mobile Call Center Solution, Customer Experience Management (CEM), Call center management / customer engagement, Industries: Ed Tech, Banking, Insurance, e-commerce, Healthcare, Travel & Hospitality, Tel

What to verify before adopting

Evolution and major updates

Ameyo timeline

A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.

Research in progress

Scheduled for research

Building a reliable release history.

This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.

Dated event Short explanation Original source

Citation ledger

Recorded sources

12 unique pages

Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.

1ameyo.com 17 facts · 3 answers · Official site
2ameyo.com/solution/customer-support-system 13 facts · 4 answers · Official site
3ameyo.com/pricing 12 facts · 4 answers · Pricing
4ameyo.com/whatsapp-business-api 12 facts · 4 answers · Documentation
5ameyo.com/news 12 facts · 1 answer · Official site
6ameyo.com/about-us 12 facts · Official site
7ameyo.com/what-is-customer-experience 11 facts · Official site
8ameyo.com/privacy-policy 9 facts · 1 answer · Security
9ameyo.com/product/omni 7 facts · 1 answer · Official site
10ameyo.com/resources/case-studies/imarque-solutions Official site
11ameyo.com/resources/ebooks/zero-code-guide-to-smoothen-telephony-integration-with-your-crm Official site
12ameyo.com/solution/whatsapp-customer-service Official site

Research status120 substantive facts · 12 source pages · quality score 95/100