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Khoros turns customer conversations into intelligence with Aurora AI community and Iris AI social platforms—trusted by the world’s largest brands.
Read-only public captures of Khoros’s homepage. Screenshots are dated, never live embeds, and open full-screen.
Short answers to the questions buyers and builders commonly ask about Khoros. Each answer cites the shared ledger below, where every source is listed once.
Aurora AI is an AI-native community platform providing self-service that deflects tickets, · Iris AI is an AI-native social media management platform providing AI-driven content creat · AI-powered platform that unites community, social, and care to unify every customer voice · Community Management Software
Aurora AI is your AI-native community platform, the place where customer questions become enduring knowledge
World's largest brands and Fortune 500 enterprises · Enterprise brands · Global, regulated enterprises operating across multiple geographies · All Khoros customers
trusted by the world's largest brands
AI-native customer self-service that deflects support tickets before they are created · Cross-channel social media publishing, listening, moderation, engagement, and analytics · Enterprise brands use Khoros to build communities, reduce support costs, and drive growth · Applies consistent rule sets across publishing, care, and analytics workflows
AI-native self-service that deflects tickets before they're created
REST API, Webhooks, OAuth 2.0 SSO, and Custom Integrations via Open API
→ REST API → Webhooks → OAuth 2.0 SSO → Custom Integrations via Open API
Developer Portal provides APIs, SDKs, documentation, and tools to build integrations with · Salesforce, Microsoft Dynamics 365, HubSpot (CRM integrations) · Brandwatch, Netbase, Talkwalker, Sysomos, Synthesio, Radarly (social listening integration · Secure integrations with major platforms
APIs, SDKs, and tools to build powerful integrations with the Khoros platform
Workspace-level governance and support for multi-brand environments
Workspace-level governance and support for multi-brand environments
This profile connects the jobs Khoros is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
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Khoros: AI-Powered Customer Engagement Platform
Khoros, LLC operates an AI-Powered Customer Engagement Platform · Aurora AI is an AI-native community platform for self-service and knowledge synthesis · Iris AI is an AI-native social media management platform
Khoros
AI-Powered Customer Engagement Platform
Aurora AI is an AI-native community platform providing self-service that deflects tickets, intelligent knowledge synthesis from millions of conversations, automated moderation/gamification/lifecycle management, and community analytics for t
Iris AI is an AI-native social media management platform providing AI-driven content creation/scheduling/cross-channel publishing, social listening across billions of sources in 187 languages, intelligent engagement routing and response rec
AI-native customer self-service that deflects support tickets before they are created
Cross-channel social media publishing, listening, moderation, engagement, and analytics
World's largest brands and Fortune 500 enterprises
Developer Portal provides APIs, SDKs, documentation, and tools to build integrations with the Aurora and Iris AI platforms
187 languages monitored across social channels
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with Khoros. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Company name derives from the ancient Greek 'khoros' (the chorus, the collective voice)
Acquired by IgniteTech on May 27, 2025
2001 (communities have been powered by the platform since 2001)
Khoros, LLC
Operates as a data controller and processor with GDPR-aligned legal bases for EEA, UK, and Switzerland personal data and uses Google Analytics per Google User Data Policy
AI-powered platform that unites community, social, and care to unify every customer voice across channels
Enterprise social media management platform (Iris AI)
Enterprise brands use Khoros to build communities, reduce support costs, and drive growth through AI-powered community and social media
Enterprise brands
Salesforce, Microsoft Dynamics 365, HubSpot (CRM integrations)
Brandwatch, Netbase, Talkwalker, Sysomos, Synthesio, Radarly (social listening integrations)
REST API, Webhooks, OAuth 2.0 SSO, and Custom Integrations via Open API
Multiple SSO options, GDPR readiness, Centralized audit logs, and Role-based access control
Products primarily hosted in Amazon Web Services (AWS) data centers in the US, Ireland, and Australia
AWS infrastructure maintains ISO 27001 and SOC2 Type II certifications
Khoros was acquired by IgniteTech in 2025
Formed from the merger of Lithium Technologies (online brand communities since 2001) and Spredfast (social media management)
Applies consistent rule sets across publishing, care, and analytics workflows
Global, regulated enterprises operating across multiple geographies
Multiple SSO options supported
Full audit trails for every user action
GDPR, UK GDPR, CCPA, and Swiss Data Protection Law compliance
Khoros, LLC
Secure integrations with major platforms
Workspace-level governance and support for multi-brand environments
Community and social customer engagement software platform
Consent management with templates and tracking
Comprehensive audit logs to support investigations and regulatory reporting
