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Birdeye is the #1 agentic marketing platform for multi-location brands, serving over 200,000 businesses with AI-driven reviews, listings, social media, surveys, and customer experience automation. Founded in 2012 and headquartered in Palo Alto, it integrates with 3,000+ systems.
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Short answers to the questions buyers and builders commonly ask about Birdeye. Each answer cites the shared ledger below, where every source is listed once.
Agentic marketing platform with AI agents that automate key workflows across reviews, list · Automatically send out review requests using existing customer management software · AI agents respond to reviews, publish social posts, engage leads via chat, and surface act · AI agents that act on behalf of customers across reviews, listings, social, and campaigns
Birdeye replaces fragmented marketing tools with agents that automate key workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
Multi-location brands · Over 200,000 businesses · Multi-location brands ranging from 100+ to 10,000+ locations
#1 Agentic Marketing Platform for Multi-location Brands
Bulk social media posting across multiple locations while preserving local brand voice · Online reputation enhancement, customer engagement across social, search, and web, and rea · AI-powered customer messaging and interaction management across webchat, email, social med · Managing online reputation, connecting with customers through digital channels, and gainin
Birdeye Social allows us to post across locations while still connecting with our communities. We can post in bulk while keeping the voice of the practice
Links user data to third-party sites including Facebook, Twitter, LinkedIn, and YouTube (v · Over 3,000 software systems · CRM and PMS integrations · Connects to electronic health record (EHR) platforms to pull recent appointment data for m
Birdeye provides users with the ability to link to their Data on third party sites such as Facebook, Twitter and LinkedIn.
Cloud-based SaaS delivered through the Birdeye website · Scales across 100+ to 10,000+ locations · Platform runs on AWS infrastructure
This information will be stored and maintained on Birdeye's web site.
Compliant with Google API Services User Data Policy, including Limited Use requirements; d · SOC 2 Type II certified · Supports HIPAA compliance for healthcare brands with Business Associate Agreement (BAA) av · GDPR compliant, verified by independent third party
Birdeye's use and transfer of information to any other application of information received from Google APIs will adhere to Google API Services User Data Policy including the Limited Use requirements.
This profile connects the jobs Birdeye is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
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HTTP 200 verified twice
#1 Agentic Marketing Platform for Multi-location Brands | Birdeye
Birdeye Inc, founded 2012 in Palo Alto, CA · Headquartered at 2479 E Bayshore Rd, Suite 188, Palo Alto, CA 94303, US · Team size of 1000 employees
Agentic marketing platform with AI agents that automate key workflows across reviews, listings, social media, surveys, marketing automation, and customer experience
Multi-location brands
Bulk social media posting across multiple locations while preserving local brand voice
Birdeye Inc
2012
2479 E Bayshore Rd, Suite 188, Palo Alto, CA 94303, US
Palo Alto, CA
1000 employees
United States (personally identifiable information stored and processed on servers located in the US)
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
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A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with Birdeye. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Links user data to third-party sites including Facebook, Twitter, LinkedIn, and YouTube (via YouTube API Services)
Compliant with Google API Services User Data Policy, including Limited Use requirements; does not sell, rent, or trade personal information
Cloud-based SaaS delivered through the Birdeye website
Over 3,000 software systems
CRM and PMS integrations
Automatically send out review requests using existing customer management software
AI agents respond to reviews, publish social posts, engage leads via chat, and surface actionable insights
Online reputation enhancement, customer engagement across social, search, and web, and real-time insights into consumers and competitors
#1 agentic marketing platform for multi-location brands
Over 200,000 businesses
Scales across 100+ to 10,000+ locations
Flock customer advocacy community offering Amazon gift cards, exclusive Birdeye gifts, dedicated login access, recognition, and priority support
facebook.com/BirdeyeReviews, x.com/Birdeye_, instagram.com/wearebirdeye, linkedin.com/company/2837064, youtube.com/c/birdeye
AI agents that act on behalf of customers across reviews, listings, social, and campaigns
SOC 2 Type II certified
Supports HIPAA compliance for healthcare brands with Business Associate Agreement (BAA) available
GDPR compliant, verified by independent third party
CCPA / CPRA compliant for California consumer privacy rights
Platform runs on AWS infrastructure
Main offices based in the USA
Multi-location brands ranging from 100+ to 10,000+ locations
AI-powered customer messaging and interaction management across webchat, email, social media, and text channels
Connects to electronic health record (EHR) platforms to pull recent appointment data for messaging outreach
AI-driven all-in-one customer experience (CX) management platform
BirdAI suite to address common issues in customer experience management
AI assistant Robin that answers FAQs 24/7 with human agents stepping in for complex queries
Review Generation Agent that automatically sends review requests at key customer journey moments
AI Reporting Agent with real-time anomaly detection and root-cause analysis
