HTTP 200 verified twice
Voice AI · Tool
Vapi
ResearchedVapi is a developer-focused voice AI platform by Vapi, Inc. that enables building, testing, and deploying conversational voice agents in minutes. It scales to millions of calls with sub-500ms latency and offers enterprise-grade compliance and security.
Official site snapshots
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Read-only public captures of Vapi’s homepage. Screenshots are dated, never live embeds, and open full-screen.
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In one minute
Start here for the decision-making essentials: what Vapi does, who it is for, how it is accessed, and the first-party sources behind this profile.
Pricing5 options
SMS/Chat $0.005/msg volume based
Model Provider Cost (STT, LLM, TTS) at cost, $0 if you bring your own API key
10 call concurrency included
$10 per line/month additional
HIPAA add-on $2000/month
Platforms
Voice AI development platformVapi offers a Platform productVoice AI platform
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary
Best suited to
Source-backed fit Developers building conversational voice AI Enterprise teams needing scalable voice agents Organizations requiring SOC 2, HIPAA, and PCI compliance Teams wanting API-first voice AI integration Companies needing dedicated deployment and 24/7 support Developers creating conversational voice AI
Decision support
6 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about Vapi. Each answer cites the shared ledger below, where every source is listed once.
01What does Vapi say it can do?
Build, test, and deploy advanced voice AI agents in minutes · Build, test, and deploy advanced voice AI agents · Build advanced voice AI agents · Test advanced voice AI agents
Build, test, and deploy advanced voice AI agents in minutes with Vapi.
02Who is Vapi intended for?
Developers creating conversational voice AI · Developers · Small businesses to global enterprises · Built for developers, ready for business
The platform for developers creating conversational voice AI.
03What use cases does Vapi describe?
Customer Support · Lead Qualification · Appointment Scheduling · Conversational voice AI
Resolve support issues with a Vapi agent
04What should teams verify before adopting Vapi?
Built-in AI guardrails prevent model hallucinations and ensure data integrity · Default data retention: Call history 14 days, Chat history 30 days · Marketing communications require user opt-out via unsubscribe link
AI Guardrails Built-in conversation guardrails prevent model hallucinations and ensure data integrity.
05What pricing information is available for Vapi?
SMS/Chat $0.005/msg volume based · Model Provider Cost (STT, LLM, TTS) at cost, $0 if you bring your own API key · 10 call concurrency included; $10 per line/month additional · HIPAA add-on $2000/month
SMS/Chat $0.005 / msg Volume based
06Does Vapi document API access?
New endpoint for writing custom queries over call data · Full API access for developers · API for building voice AI agents
We've added a new endpoint for writing custom queries over call data.
Decision guide
Voice AICapabilities and operating fit
This profile connects the jobs Vapi is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- Customer Support automation
- Lead Qualification
- Appointment Scheduling
- Conversational voice AI agents
- Shipping and documentation assistants
- Customer Support
Topics mapped
Verified capabilities
- Build, test, and deploy advanced voice AI agents in minutes
- Build, test, and deploy advanced voice AI agents
- Build advanced voice AI agents
- Test advanced voice AI agents
- Deploy advanced voice AI agents
- Build your own AI voice agent
- Analytics Dashboard for visualizing voice AI performance metrics
- Custom analytics queries over call data
Recorded integrations
Intended audiences
Access signals
- Pricing model
- SMS/Chat $0.005/msg volume based · Model Provider Cost (STT, LLM, TTS) at cost, $0 if you bring your own API key · 10 call concurrency included; $10 per line/month additional · HIPAA add-on $2000/month
- API
- Not publicly listed
- Source links
- 17 recorded
Source-backed
Updated July 25, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
Vapi - Build Advanced Voice AI Agents
Vapi, Inc. operates the platform · Build, test, and deploy advanced voice AI agents in minutes · Platform for developers creating conversational voice AI
Vapi, Inc.
Build, test, and deploy advanced voice AI agents in minutes
Platform for developers creating conversational voice AI
Customer Support
Lead Qualification
View 32 more verified facts
Appointment Scheduling
Scales to millions of calls with sub-500ms latency
SOC 2, HIPAA, and PCI compliant
SSO, OAuth2, and RBAC for enterprise sign-on and granular access controls
Contractual uptime and performance SLA with reserved capacity and dedicated deployment engineer
API-first by design
Built-in AI guardrails prevent model hallucinations and ensure data integrity
Build, test, and deploy advanced voice AI agents
Developers creating conversational voice AI
Raised $50M Series B to power enterprise voice AI
SMS/Chat $0.005/msg volume based
Model Provider Cost (STT, LLM, TTS) at cost, $0 if you bring your own API key
10 call concurrency included; $10 per line/month additional
HIPAA add-on $2000/month
Zero Data Retention add-on $1000/month
Enterprise security: SOC 2, HIPAA, PCI, SSO, RBAC with data residency on Scale tier
Default data retention: Call history 14 days, Chat history 30 days
Build advanced voice AI agents
Test advanced voice AI agents
Deploy advanced voice AI agents
Agents can be deployed in minutes
Voice AI development platform
Developers
Conversational voice AI
Enterprise voice AI
Vapi, Inc.
Raised $50M Series B
Vapi, Inc.
Dedicated Slack support
Real-time performance insights and guaranteed response times
Community of voice AI experts
24/7 dedicated support team
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Customer Support automation
Lead Qualification
Appointment Scheduling
Conversational voice AI agents
Shipping and documentation assistants
Customer Support
Conversational voice AI
Collecting Personal Data including email, first and last name, phone number, and address (
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
SMS/Chat $0.005/msg volume based · Model Provider Cost (STT, LLM, TTS) at cost, $0 if you bring your own API key · 10 call concurrency included; $10 per line/month additional · HIPAA add-on $2000/month
Application types
Enterprise voice AIWebsiteVoice AI platformVapi builds AI voice agent technology that pairs with messaging channels such as RCSVoice AI agents
Platforms
Platform for developers creating conversational voice AIVoice AI development platformVoice AI platform supporting healthcare scheduling, Medicare lead qualification, candidateVapi developer platform with Docs, Pricing, Platform, Security, and Company sectionsVapi offers a Platform productVoice AI platform
Adoption notes
DeploymentScales to millions of calls with sub-500ms latency · Agents can be deployed in minutes · Web (https://vapi.ai) · Enterprise tier
LicenseNot disclosed by source
Model support200+ managed models and integrations, plus custom model support
Data controlSOC 2, HIPAA, and PCI compliant · SSO, OAuth2, and RBAC for enterprise sign-on and granular access controls · Enterprise security: SOC 2, HIPAA, PCI, SSO, RBAC with data residency on Scale tier · Acts as Data Controller of user personal data · May use third-party Service Providers (Data Processors) to process data
Learning curveIntermediate
Primary use casesCustomer Support automation, Lead Qualification, Appointment Scheduling, Conversational voice AI agents, Shipping and documentation assistants, Customer Support, Conversational voice AI, Collecting Personal Data including email, first and last name, phone number, and address (, Building AI voice agents, Customer service and online learning voice applications, Telemedicine and educational applications, Candidate Screening, Customer Experience, Fleet Communications, Inbound Support
What to verify before adopting
- Built-in AI guardrails prevent model hallucinations and ensure data integrity
- Default data retention: Call history 14 days, Chat history 30 days
- Marketing communications require user opt-out via unsubscribe link
Evolution and major updates
Research in progressVapi timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Scheduled for research
Building a reliable release history.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Dated event Short explanation Original source
Citation ledger
17 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1vapi.ai 15 facts · 3 answers · Official site
- 2vapi.ai/platform 12 facts · 2 answers · Documentation
- 3vapi.ai/pricing 10 facts · 4 answers · Pricing
- 4vapi.ai/blog/vapi-ai-june-updates 12 facts · 1 answer · Documentation
- 5vapi.ai/custom-agents/shipping-docs-agent 10 facts · 3 answers · Documentation
- 6vapi.ai/customers 12 facts · 1 answer · Documentation
- 7vapi.ai/privacy 7 facts · 2 answers · Documentation
- 8vapi.ai/custom-agents/upgrade-pricing-agent 8 facts · Pricing
- 9vapi.ai/library/masterclass-building-ai-voice-agents-with-full-vapi-integration-gohighlevel 5 facts · 2 answers · Documentation
- 10vapi.ai/support 6 facts · Documentation
- 11vapi.ai/library/air-ai-vs-vapi-ai-pricing-breakdown 3 facts · Pricing
- 12vapi.ai/library/why-is-no-one-talking-about-these-vapi-tools 2 facts · Documentation
- 13vapi.ai/blog 1 fact · Documentation
- 14vapi.ai/blog/rcs-messaging-guide-for-developers 1 answer · Documentation
- 15vapi.ai/library/meet-vapi-the-1-api-for-building-voice-ai-agents 1 answer · Documentation
- 16vapi.ai/custom-agents/customer-service-docs-agent Documentation
- 17vapi.ai/library/create-ai-phone-agents-with-the-real-time-api-vapi Documentation
Research status120 substantive facts · 17 source pages · quality score 91/100
Connected directory
Semantic matchesExplore related solutions
These tools share a workflow, capability or audience with Vapi. They may complement it rather than replace it, and are not presented as integrations or endorsements.
