$2.00/month
- No Charge for custom phone numbers
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$2.00/month
Retell AI is an enterprise-grade, web-based voice AI platform for building, testing, deploying, and monitoring AI voice agents for phone call centers. It offers ~600ms latency, multilingual support, HIPAA/GDPR compliance, SOC 2 certification, and integrations with telephony, CRMs, and workflow tools.
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Short answers to the questions buyers and builders commonly ask about Retell AI. Each answer cites the shared ledger below, where every source is listed once.
~600ms latency with proprietary turn-taking model for real-time phone conversations · Enterprise-grade AI voice agent platform that handles phone calls and chat, including buil · Live Call Monitoring with real-time transcript, sentiment/latency/interruption scoring, li · Multi-select languages with automatic language detection on every call, no IVR menus
With ~600ms latency, conversations stay smooth and fluent. Built from real performance data and refined through human-guided training Proprietary turn-taking model that knows when to stop and when to listen.
Trusted by 1,000+ businesses including PWC, Twilio, capsule.com, Everise, and Clear
Trusted by 1,000+ businesses including PWC, Twilio, and capsule.com
AI Voice Agent Platform for Phone Call Centers · Lead follow-up, appointment scheduling, order confirmation, and CRM updates via AI phone c · Enterprise voice automation with intelligent phone agents · Inbound customer support for high-volume, real-time interactions
AI Voice Agent Platform for Phone Call Centers Build, test, deploy, and monitor production-ready AI voice agents at scale with ease
Retell Platform Voices plus Minimax, Fish Audio, Cartesia, and OpenAI TTS at $0.015/min; E · 4,000 free LLM tokens per agent before any surcharge applies
ElevenLabs TTS starts at $0.04/min, with pricing varying by model. We also have powerful alternatives with the introduction of Retell Platform Voices and the existing Minimax, Fish Audio, Cartesia, and OpenAI all at $0.015/min.
Hosted MCP server and REST API with Node.js and Python SDKs · API key-based integration with Make
Hosted MCP server and REST API with Node.js and Python SDKs
Connects to any telephony system via SIP trunking; native integrations with CRMs, calendar · n8n workflow automation integration with visual editor, no code required · Native two-way real-time CRM sync with Salesforce and HubSpot, with field mapping and a no · Certified Partner program for implementation
Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number
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AI Voice Agent Platform for Phone Call Centers
Company: Retell AI, Inc · AI Voice Agent Platform for Phone Call Centers · Enterprise-grade voice AI platform for building, testing, deploying, and monitoring voice
Retell AI, Inc
AI Voice Agent Platform for Phone Call Centers
~600ms latency with proprietary turn-taking model for real-time phone conversations
Web-based (cloud)
BusinessApplication
SOC 2 Type I and Type II certified
HIPAA and GDPR compliant
Hosted MCP server and REST API with Node.js and Python SDKs
Model Context Protocol (MCP) connector for AI assistants
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
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Released Conductor, a copilot that simulates scenarios and validates proposed voice-agent changes before deployment, alongside higher free-tier token limits.
View source [3]Retell released Conductor, a copilot for building and maintaining voice agents. It can simulate call scenarios and validate proposed changes against the platform before deployment; the same release increased free-tier token limits.
View source [3]Retell launched Conductor, a copilot for building and maintaining voice agents that simulates scenarios and validates proposed changes against the platform before deployment, alongside increased free-tier token limits.
View source [3]Released Built-in CRM with two-way real-time syncing to Salesforce and HubSpot, Live Call Monitoring for real-time visibility into active conversations, plus Custom Dashboards, Colloquial Model, and Expressive Mode.
View source [19]Launched Built-in CRM with real-time bidirectional Salesforce and HubSpot sync, plus live call monitoring, custom dashboards, a colloquial model, and expressive mode during Retell 2026 Launch Week.
View source [20]Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
Connects to any telephony system via SIP trunking; native integrations with CRMs, calendars, and telephony
Multilingual voice agent support
Enterprise-grade AI voice agent platform that handles phone calls and chat, including building, testing, deploying, and monitoring voice agents
Lead follow-up, appointment scheduling, order confirmation, and CRM updates via AI phone call workflows
n8n workflow automation integration with visual editor, no code required
Native two-way real-time CRM sync with Salesforce and HubSpot, with field mapping and a no-overwrite option
Live Call Monitoring with real-time transcript, sentiment/latency/interruption scoring, listen-in, whisper, take-over, and auto-actions like human transfer or webhook firing
Multi-select languages with automatic language detection on every call, no IVR menus
Colloquial Model rewrites agent phrasing in real time (~50ms) for human-like cadence without changing prompts or LLM
Expressive Mode with auto and manual emotion tags plus emotion-aware listening that reacts to caller pace, pauses, and pitch
Retell GPT App inside ChatGPT for building, deploying to a live phone number, testing scenarios, and monitoring production voice agents
Retell Platform Voices plus Minimax, Fish Audio, Cartesia, and OpenAI TTS at $0.015/min; ElevenLabs TTS starts at $0.04/min (price varies by model, updated March 23)
Trusted by 1,000+ businesses including PWC, Twilio, capsule.com, Everise, and Clear
AI Quality Assurance monitor for production-scale voice agents
Enterprise voice automation with intelligent phone agents
Redwood City
Replace outdated call centers with AI voice agents that sell, support, and retain customers at scale
Email support@retellai.com
Certified Partner program for implementation
Conductor — copilot for building and maintaining voice agents
On-demand scenario simulation without dialing a real number, with platform validation of changes
Automatic test-case generation from failed calls with human-approved fixes
4,000 free LLM tokens per agent before any surcharge applies
Chat agents alongside voice agents
Production voice operations monitored across thousands of calls per trend view
Real-time AI voice agents for phone support
High-concurrency inbound call handling
Inbound customer support for high-volume, real-time interactions