Hitchhikethe internet
Home/Compare/ElevenLabs vs Retell AI
Decision guide

ElevenLabs vs Retell AI

Which voice platform better fits the audio or agent experience you need to deliver?

Separate speech generation from a complete calling workflow before comparing feature lists. Run a realistic test with your languages, escalation needs and consent requirements, then verify current commercial terms directly with each provider.

Open side-by-side workspace
What to compare

Start with the operating decision.

  • Voice quality, language coverage and control over the audio experience
  • Conversation, telephony and handoff requirements for your workflow
  • Latency, safeguards, consent handling and commercial rights
Voice AI · Tool

ElevenLabs

ElevenLabs is a Voice AI platform offering lifelike AI speech generation across 5,000+ voices and 70+ languages. It delivers ElevenCreative, ElevenAgents, and ElevenAPI products with Text to Speech, Speech to Text, voice cloning, music, and sound effects.

Read full profile
Voice AI · Platform

Retell AI

Developer-focused platform for creating, testing and monitoring production voice agents with telephony integrations.

Read full profile
Decision view

Make the shortlist around your work.

Neither product is universally better. Start with the jobs, operating constraints and evidence that apply to your team.

Choose ElevenLabs when

Products where generated speech, voice choice and audio quality are central

  • Teams building across speech generation and conversational experiences
  • Creators and developers comparing language, voice and commercial-use controls
Choose Retell AI when

Teams building phone-based agents and operational call flows

  • Use cases that require telephony, transfers and call observability
  • Operators testing latency, interruption handling and production safeguards
Shared capabilities

Both products cover 4 core jobs

Conversational voice applicationsReal-time voice workflowsDeveloper APIsVoice-agent integrations
Recorded details

Compare the documented fit.

Decision factorElevenLabsRetell AI
CategoryVoice AIVoice AI
Pricing modelNot publicly listedNot publicly listed
API accessNot publicly listedNot publicly listed
DeploymentEnterprise offering and Trust Center for security/compliance information · ElevenLabs is expanding in California, creating 173 high-paying jobs · Enterprise voice AI deployed locallyWeb or remotely delivered
Data controlBusiness Associate Agreements (BAAs) for HIPAA customers are available on the Enterprise p · SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and en · Dedicated safety team combining research, engineering, and policy; multi-layered defense sReview the provider's current privacy, retention and subprocessors documentation before adoption
Best suited toEnterprises building conversational voice products, Developers integrating voice AI via APIs and SDKs, Creators producing audiobooks, podcasts, and dubbed contentDeveloper teams, Voice AI startups, Enterprise workflows

This page only becomes indexable when both profiles meet the directory evidence gate. Verify current plan limits and commercial terms directly with each provider.

Capability coverage

Compare what is actually recorded.

A missing marker means the capability has not yet been recorded in that profile. It does not prove the product lacks it.

Capabilities and use cases

Recorded detailElevenLabsRetell AI
Voice and calling workflowsRecordedRecorded
Music composition that generates stems, lyrics, and full compositions with full flexibilitRecordedNot yet recorded
Sound effects with seamless looping, any length, professional-grade outputRecordedNot yet recorded
Writing and editingRecordedNot yet recorded
Billing and account management synced to billing and CRM systemsRecordedNot yet recorded
Agent workflowsRecordedRecorded
Startup Grants Program offers 12 months free with 33M Characters valid for 12 months for bRecordedNot yet recorded
Workflow automationRecordedNot yet recorded
App integrationsRecordedNot yet recorded
Cinematic scores, corporate music, and game soundtracks.RecordedNot yet recorded
AnalyticsNot yet recordedRecorded

Recorded integrations

Recorded detailElevenLabsRetell AI
Used by teams at Lovable, Synthesia, Stripe, Perplexity, and TwilioRecordedNot yet recorded
Connects with CRM, helpdesk, billing, OMS, and logistics systems for real-time contextRecordedNot yet recorded
Zapier integration for automation workflowsRecordedNot yet recorded
n8n integration for no-code voice agent workflowsRecordedNot yet recorded
Make integration for workflow orchestrationRecordedNot yet recorded
Salesforce CRM integrationRecordedNot yet recorded
Zendesk integration for voice-first customer supportRecordedNot yet recorded
ServiceNow integration for voice-first service automationRecordedNot yet recorded
Palantir Foundry integration for enterprise data voice conversationsRecordedNot yet recorded
Together AI inference provider integrationRecordedNot yet recorded
SambaNova Cloud inference provider integrationRecordedNot yet recorded
Groq Cloud inference provider integrationRecordedNot yet recorded
Implementation

Operational fit and constraints.

Look beyond features to the environment, control model and effort each option requires.

Operating factorElevenLabsRetell AI
DeploymentEnterprise offering and Trust Center for security/compliance information · ElevenLabs is expanding in California, creating 173 high-paying jobs · Enterprise voice AI deployed locallyWeb or remotely delivered
LicenseFree licenses provided through The ElevenLabs Impact program to individuals with accessibi · Trained on licensed stems and music, available for broad commercial use. · All generated music is available for broad commercial use, including online and offline; nProprietary
Model supportStarted by building the first human-like voice model and has expanded beyond voice · Eleven v3 is now generally available · Scribe v2 · Music v2 · Dubbing v2Provider-managed unless documented otherwise
Data controlBusiness Associate Agreements (BAAs) for HIPAA customers are available on the Enterprise p · SOC 2 Type II, GDPR, and HIPAA certified, with zero retention mode, VPC deployment, and en · Dedicated safety team combining research, engineering, and policy; multi-layered defense sReview the provider's current privacy, retention and subprocessors documentation before adoption
Expected skill levelIntermediateBeginner
PlatformsVoice Agents Platform, ElevenCreative, ElevenAgents, Web-accessible services provided through Websites including reception.ai, ElevenLabs product lines include ElevenCreative, ElevenAgents, and ElevenAPI, ElevenAgents enables businesses to deliver voice and chat customer experiences at scale, ElevenCreative empowers creators and marketers to generate and edit speech, music, image, , ElevenAPI gives developers access to ElevenLabs' leading AI audio foundational modelsNot yet recorded
Known audiencesEnterprises, creators, and developers, Enterprise customers including Revolut, Meesho, Deliveroo, Immobiliare, Cisco, and Deutsch, Voice creators have earned $22 million on ElevenLabs, GovernmentNot yet recorded
Recorded limitations

ElevenLabs

No source-backed limitations have been recorded yet. Treat this as an evidence gap, not a claim of no limitations.

Recorded limitations

Retell AI

  • Confirm current pricing, quotas and feature availability with the provider.
  • Test output quality and reliability against your own workflow before committing.
  • Review privacy, security and contractual requirements for sensitive data.
Aligned evidence

Verified facts by subject.

Facts with matching labels are aligned so differences and evidence gaps are easier to inspect.

Verified subjectElevenLabsRetell AI
Official websiteHTTP 200 verified twiceNot yet recorded
First-party descriptionFree AI Voice Generator & Voice Agents Platform | ElevenLabsNot yet recorded
Source-supported factsAI voice generator creating lifelike speech · Access to 5,000+ voices in 70+ languages · Three product lines: ElevenCreative, ElevenAgents, and ElevenAPINot yet recorded
Verified capabilityAI voice generator that creates lifelike speechNot yet recorded
Verified platformVoice Agents PlatformNot yet recorded
Verified language70+ languages supportedNot yet recorded
Verified apiSecure APIs and SDKsNot yet recorded
Verified audienceEnterprises, creators, and developersNot yet recorded
Verified use caseAudiobooks and podcasts (expressive narration)Not yet recorded
Verified pricingFree | $0/month | 10,000 credits per monthNot yet recorded
Verified securityBusiness Associate Agreements (BAAs) for HIPAA customers are available on the Enterprise planNot yet recorded
Verified application typeElevenLabs offers three product lines: ElevenCreative, ElevenAgents, and ElevenAPINot yet recorded
Verified modalityAudio AI APIs including Text to Speech, Speech to Text, Voice Agents, and MusicNot yet recorded
Verified integrationUsed by teams at Lovable, Synthesia, Stripe, Perplexity, and TwilioNot yet recorded
Verified companyElevenLabsNot yet recorded
Verified jurisdictionLegal entities in the United States (Eleven Labs Inc.), United Kingdom (Eleven Labs Ltd.), Poland (Eleven Labs Poland sp. z o.o.), India (Eleven Labs Auto India Private Limited), the Middle East (Eleven Labs Technology Middle East Limited),Not yet recorded
Verified deploymentEnterprise offering and Trust Center for security/compliance informationNot yet recorded
Verified modelStarted by building the first human-like voice model and has expanded beyond voiceNot yet recorded
Verified licenseFree licenses provided through The ElevenLabs Impact program to individuals with accessibility needs and nonprofits in healthcare, education, and cultureNot yet recorded
Verified headquartersLondon, United Kingdom (HQ being expanded via UK Government partnership)Not yet recorded
Change over time

Recent recorded milestones.

Use timelines to see release activity and company changes—not just the current product snapshot.

ElevenLabs

  1. Twilio integrates ElevenLabs' AI Voices into ConversationRelay

    Twilio integrated ElevenLabs' generative AI voice technology into its Communication Platform as a Service (CPaaS), enhancing its ConversationRelay product so that businesses and developers can build conversational AI voice interactions with expressive, low-latency (as low as 75 m

    Source
  2. Deutsche Telekom and ElevenLabs announce strategic partnership

    Deutsche Telekom and ElevenLabs announced a strategic partnership to power AI-driven podcasting in the Magenta App.

    Source

Retell AI

No evidence-backed timeline events have been published for this profile yet.

Research record

Review the underlying sources.

Open the first-party pages used to verify current profile information.

Source record

Inspect what supports this comparison.