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Tray.ai
ResearchedTray.ai is an AI-native enterprise iPaaS for building AI agents, governing Model Context Protocol (MCP), and integrating 700+ apps. It combines Merlin Agent Builder, Agent Gateway for MCP, intelligent automation, and AI Governance with RBAC and compliance.
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In one minute
Start here for the decision-making essentials: what Tray.ai does, who it is for, how it is accessed, and the first-party sources behind this profile.
Pricing4 options
Pro plan: 3 workspaces, 7-day insights, 7-day log retention, 700+ connectors
Team plan: 20 workspaces, 30-day insights, 7-day expandable log retention, Log Masking
Enterprise plan: Unlimited workspaces, 180-day insights, Advanced on-premise SSO, HIPAA, R
Pricing requires contacting sales / requesting a demo (not publicly disclosed)
Platforms
Merlin Agent BuilderAgent Gateway for MCPIntelligent iPaaSAI GovernanceTray AI Orchestration Platform
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary
Best suited to
Source-backed fit Enterprise teams building and deploying AI agents at scale Organizations needing governed MCP tool calling with audit and observability Teams integrating and automating across 700+ apps with low-code or… IT, security, and operations leaders requiring RBAC, compliance, and audit… Enterprise teams adopting AI agents and integration platforms Leading organizations and production scale customers
Decision support
6 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about Tray.ai. Each answer cites the shared ledger below, where every source is listed once.
01What does Tray.ai say it can do?
Building AI agents, governing Model Context Protocol (MCP), and integrating 700+ apps · Merlin Agent Builder: build AI agents that reason, act, and learn — conversational or auto · Agent Gateway for MCP: managed MCP Servers, 700+ connectors as governed tools, plus audit · Intelligent iPaaS: process automation, data integration, and API management across 700+ co
Tray.ai is the AI-native enterprise iPaaS for building AI agents, governing Model Context Protocol (MCP), and integrating 700+ apps
02Who is Tray.ai intended for?
Enterprise teams adopting AI agents and integration platforms · Leading organizations and production scale customers · Enterprise developers using AI IDEs for integration work
Industry reports, ebooks, surveys, and guides on AI orchestration, iPaaS, and enterprise integration.
03What use cases does Tray.ai describe?
Accelerate data delivery for AI 10× by unifying the data pipeline · Choosing between rule-based, AI-powered, or agentic automation for workflows · Deploying ITSM AI agents for help desk ticket resolution · Running AI agents at enterprise scale
Accelerate data delivery for AI 10× Get data to your AI models faster with a unified pipeline — no stitching, no delays.
04What pricing information is available for Tray.ai?
Pro plan: 3 workspaces, 7-day insights, 7-day log retention, 700+ connectors · Team plan: 20 workspaces, 30-day insights, 7-day expandable log retention, Log Masking · Enterprise plan: Unlimited workspaces, 180-day insights, Advanced on-premise SSO, HIPAA, R · Pricing requires contacting sales / requesting a demo (not publicly disclosed)
Pro For specific use cases 3 workspaces 7-day insights 7-day log retention 700+ connectors
05Does Tray.ai document API access?
APIs, SDKs, and technical documentation available for developers and integrators
Explore Developer Resources APIs, SDKs, and technical documentation for developers and integrators.
Ledger citation[3] tray.ai/documentation
06What integrations does Tray.ai document?
700+ app connectors available as governed tools and for integration/automation · 700+ connectors available for process automation, data integration, and API management · Tray Headless includes Claude Code & Codex plugins and Full API access · 700+ pre-built connectors for popular services and applications
Managed MCP Servers, 700+ connectors as governed tools, audit & observability.
Decision guide
Workflow toolsCapabilities and operating fit
This profile connects the jobs Tray.ai is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- Building conversational or autonomous AI agents with no-code tools
- Governing every MCP tool call with enterprise controls before threats reach production
- Process automation, data integration, and API management across 700+ connectors
- Deploying ITSM AI agents to resolve help desk tickets with built-in governance
- Scaling agents across the enterprise without compromising user-level permissions via Dynam
- Accelerating data delivery for AI models through a unified pipeline
Topics mapped
Verified capabilities
- Building AI agents, governing Model Context Protocol (MCP), and integrating 700+ apps
- Merlin Agent Builder: build AI agents that reason, act, and learn — conversational or auto
- Agent Gateway for MCP: managed MCP Servers, 700+ connectors as governed tools, plus audit
- Intelligent iPaaS: process automation, data integration, and API management across 700+ co
- Dynamic Authentication enabling scaling of agents across the enterprise without compromisi
- One governed platform for agents, MCP, intelligent automation, and integration
- Agent Gateway for MCP: Create governed and managed MCP services, publish composite MCP Too
- Merlin Agent Builder: Build AI agents that reason, act, and learn with context and control
Recorded integrations
700+ app connectors available as governed tools and for integration/automation700+ connectors available for process automation, data integration, and API managementTray Headless includes Claude Code & Codex plugins and Full API access700+ pre-built connectors for popular services and applicationsOpenAI 3.1 Connector availableiPaaS vendor selection / enterprise integration150B+ integrations per yearTray.ai provides 700+ pre-built connectors including Salesforce, NetSuite, Workday, Snowfl100k+ integrations per yearAI orchestration across 200+ SaaS apps
Intended audiences
Access signals
- Pricing model
- Pro plan: 3 workspaces, 7-day insights, 7-day log retention, 700+ connectors · Team plan: 20 workspaces, 30-day insights, 7-day expandable log retention, Log Masking · Enterprise plan: Unlimited workspaces, 180-day insights, Advanced on-premise SSO, HIPAA, R · Pricing requires contacting sales / requesting a demo (not publicly disclosed)
- API
- Not publicly listed
- Source links
- 30 recorded
Source-backed
Updated July 22, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
Tray.ai — The AI-ready integration and automation platform
AI-native enterprise iPaaS for integration and automation · Build AI agents, govern MCP, and integrate 700+ apps · Merlin Agent Builder for conversational or autonomous agents with no-code, guardrails, and
AI-native enterprise iPaaS (integration and automation platform)
Building AI agents, governing Model Context Protocol (MCP), and integrating 700+ apps
700+ app connectors available as governed tools and for integration/automation
Merlin Agent Builder: build AI agents that reason, act, and learn — conversational or autonomous, with a no-code builder, guardrails, and a composable agent hub
Agent Gateway for MCP: managed MCP Servers, 700+ connectors as governed tools, plus audit and observability
View 32 more verified facts
Intelligent iPaaS: process automation, data integration, and API management across 700+ connectors
AI Governance: RBAC, audit trails, instrumentation, analytics, security, and compliance baked in across every agent action, tool call, and workflow run
Two development modes: Tray Build (visual low-code) and Tray Headless (for Claude Code, Codex, and any AI IDE)
Dynamic Authentication enabling scaling of agents across the enterprise without compromising user-level permissions
Accelerate data delivery for AI 10× by unifying the data pipeline
Reduces MCP risk by 90%+ by governing every MCP tool call with enterprise controls before threats reach production
Trusted by enterprise customers including Zuora (Mark Gill, Head of Infrastructure) and DocuSign (Kevin Cassidy, Director of Marketing Operations)
One governed platform for agents, MCP, intelligent automation, and integration
Pro plan: 3 workspaces, 7-day insights, 7-day log retention, 700+ connectors
Team plan: 20 workspaces, 30-day insights, 7-day expandable log retention, Log Masking
Enterprise plan: Unlimited workspaces, 180-day insights, Advanced on-premise SSO, HIPAA, Regional hosting, Log streaming, Data engineering
Agent Gateway for MCP: Create governed and managed MCP services, publish composite MCP Tool, 700+ connectors as MCP Tools, with built-in governance, flexible authentication, observability, and access control
Merlin Agent Builder: Build AI agents that reason, act, and learn with context and control, including guardrails, audit logs, knowledge ingestion, agent hub, ITSM & HR accelerators
700+ connectors available for process automation, data integration, and API management
Multi-channel deployment to Slack, Teams & more
Low-code development with drag-and-drop builder and pre-built templates
Available add-ons include HIPAA, SSO, and Regional hosting
Tray Advantage Plus: 24/7/365 support, Enhanced SLAs, Dedicated Slack channel
Tray Headless includes Claude Code & Codex plugins and Full API access
AI orchestration platform for building, testing, and deploying intelligent automations
700+ pre-built connectors for popular services and applications
Agent Hub for discovering agents, data sources, tools, and interaction channels for building AI-powered solutions
APIs, SDKs, and technical documentation available for developers and integrators
Supports MCP (Model Context Protocol) with dynamic authentication
Tray Headless MCP offers regional endpoints in EU and APAC
Tray Headless supports Codex
OpenAI 3.1 Connector available
SQL Transformer feature for Data Engineering
Support available via Help Center, Tray Academy, Tray Community, and sales contact
Pricing requires contacting sales / requesting a demo (not publicly disclosed)
Integration Platform as a Service (iPaaS)
AI orchestration platform with MCP governance and agent infrastructure
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Building conversational or autonomous AI agents with no-code tools
Governing every MCP tool call with enterprise controls before threats reach production
Process automation, data integration, and API management across 700+ connectors
Deploying ITSM AI agents to resolve help desk tickets with built-in governance
Scaling agents across the enterprise without compromising user-level permissions via Dynam
Accelerating data delivery for AI models through a unified pipeline
Accelerate data delivery for AI 10× by unifying the data pipeline
Choosing between rule-based, AI-powered, or agentic automation for workflows
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
Pro plan: 3 workspaces, 7-day insights, 7-day log retention, 700+ connectors · Team plan: 20 workspaces, 30-day insights, 7-day expandable log retention, Log Masking · Enterprise plan: Unlimited workspaces, 180-day insights, Advanced on-premise SSO, HIPAA, R · Pricing requires contacting sales / requesting a demo (not publicly disclosed)
Application types
AI-native enterprise iPaaS (integration and automation platform)Differentiates AI agents, copilots, and chatbotsIntegration Platform as a Service (iPaaS)No-Code Agent Builders / enterprise iPaaSAI Orchestration Platform
Platforms
Integration Platform as a Service (iPaaS)Tray.ai is built to connect SaaS apps and LLMs/agents at enterprise scale, with on-platforMerlin Agent BuilderAgent Gateway for MCPIntelligent iPaaSAI GovernanceMerlin Agent Builder — no-code agent builder with guardrails, audit, and orchestrationAgent Gateway for MCP — governed, enterprise-ready managed MCP serversAI Development offers two builders — Tray Build (canvas) and Tray HeadlessTray AI Orchestration Platform
Adoption notes
DeploymentTwo development modes: Tray Build (visual low-code) and Tray Headless (for Claude Code, Co · Multi-channel deployment to Slack, Teams & more · Low-code development with drag-and-drop builder and pre-built templates · Tray Headless supports Codex
LicenseNot disclosed by source
Model supportTray Merlin Agent Builder supporting an agent-of-agents model
Data controlAI Governance: RBAC, audit trails, instrumentation, analytics, security, and compliance ba · Reduces MCP risk by 90%+ by governing every MCP tool call with enterprise controls before · Available add-ons include HIPAA, SSO, and Regional hosting · SSO and phishing-resistant two-factor authentication · Data encrypted at rest and in transit
Learning curveIntermediate
Primary use casesBuilding conversational or autonomous AI agents with no-code tools, Governing every MCP tool call with enterprise controls before threats reach production, Process automation, data integration, and API management across 700+ connectors, Deploying ITSM AI agents to resolve help desk tickets with built-in governance, Scaling agents across the enterprise without compromising user-level permissions via Dynam, Accelerating data delivery for AI models through a unified pipeline, Accelerate data delivery for AI 10× by unifying the data pipeline, Choosing between rule-based, AI-powered, or agentic automation for workflows, Deploying ITSM AI agents for help desk ticket resolution, Running AI agents at enterprise scale, Tray.ai is positioned as a modern replacement for legacy iPaaS platforms including MuleSof, Solving the AI supply chain bottleneck that causes 60% of AI projects to fail, Deflecting IT tickets using AI agents (e.g., Apollo deflected ~40% of IT tickets in first, Cuts employee onboarding from 10 days to 5 minutes, Data integration, Process automation
What to verify before adopting
Evolution and major updates
1 dated updateTray.ai timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Latest first · exact dates
Showing the newest updates and meaningful milestones. Open an entry for its summary and source.
Guardian Log Masking released across agents, MCP, and integrations
Open detailsTray.ai released Guardian Log Masking, a feature that masks sensitive values in execution logs across agents, MCP tool calls, and integrations. It addresses credential and PII exposure caused by parallel, scattered log output from autonomous workflows and tool
View source [13]
Citation ledger
31 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1tray.ai 15 facts · 3 answers · Official site
- 2tray.ai/guides 12 facts · 4 answers · Official site
- 3tray.ai/documentation 11 facts · 4 answers · Documentation
- 4tray.ai/pricing 12 facts · 3 answers · Pricing
- 5tray.ai/customers 12 facts · 1 answer · Official site
- 6tray.ai/company/about 11 facts · Official site
- 7tray.ai/trust 11 facts · Security
- 8tray.ai/company/news 8 facts · 1 answer · Official site
- 9tray.ai/solutions/by-use-case/data-integration 7 facts · 1 answer · Official site
- 10tray.ai/platform 4 facts · Official site
- 11tray.ai/blog 1 answer · Official site
- 12tray.ai/blog/gartner-pioneer-no-code-agent-builders-2026 Official site
- 13tray.ai/blog/guardian-log-masking 1 milestone
- 14tray.ai/company/careers Official site
- 15tray.ai/customers/awards Official site
- 16tray.ai/customers/zuora Official site
- 17tray.ai/documentation/releases Documentation
- 18tray.ai/legal/privacy-policy Security
- 19tray.ai/platform/agent-gateway Official site
- 20tray.ai/platform/ai-development Official site
- 21tray.ai/platform/ai-development/tray-headless Official site
- 22tray.ai/platform/governance-trust Security
- 23tray.ai/platform/intelligent-ipaas Official site
- 24tray.ai/platform/merlin-agent-builder Official site
- 25tray.ai/solutions Official site
- 26tray.ai/solutions/by-use-case/ai-agents Official site
- 27tray.ai/solutions/by-use-case/it-service-desk Official site
- 28tray.ai/solutions/by-use-case/lead-routing Official site
- 29tray.ai/solutions/by-use-case/mcp-governance Official site
- 30tray.ai/solutions/by-use-case/process-automation Official site
- 31tray.ai/solutions/library Official site
Research status120 substantive facts · 30 source pages · quality score 100/100
Connected directory
Semantic matchesExplore related solutions
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