HTTP 200 verified twice
Customer support · Tool
TeamSupport
ResearchedTeamSupport is an AI-first B2B customer operations platform that unifies onboarding, support, and success functions to prevent churn and drive retention. It provides omnichannel ticketing, AI automation, and a proprietary Customer Distress Index for account-level intelligence.
Official site snapshots
Visit live site See the official site at a glance
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In one minute
Start here for the decision-making essentials: what TeamSupport does, who it is for, how it is accessed, and the first-party sources behind this profile.
Pricing4 options
$45/month, billed annually (max 5 users)
$65/month, billed annually (unlimited users)
$85/month, billed annually (unlimited users)
$15/month/agent for Messaging & live chat across all tiers
Platforms
AI-first B2B customer operations platformSupport TicketingTeamSupport AIMessaging & Live Chat
API accessNot public
Founded2008
AvailabilityWeb / remote
LicenseProprietary
Best suited to
Source-backed fit B2B support and success teams that need to onboard, retain, and expand… Software as a Service (SaaS) companies Manufacturing companies managing customer inquiries, incidents, and… Support, success, and revenue teams seeking alignment B2B support and success teams who need to onboard, retain, and expand… Software as a Service and Manufacturing industries.
Decision support
5 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about TeamSupport. Each answer cites the shared ledger below, where every source is listed once.
01What does TeamSupport help with?
Proprietary Customer Distress Index that monitors engagement patterns and sentiment across · Account-Level Insights, AI Agents, Advanced Analytics, and Customer Intelligence. · Unifies onboarding, support, and success functions to drive adoption, retention, and accou · Provides omnichannel support and account-level intelligence with predictive signals
TeamSupport: Customer Support, Success & Intelligence | AI-Powered
Ledger citation[1] teamsupport.com
02Who is TeamSupport intended for?
B2B support and success teams who need to onboard, retain, and expand accounts. · Software as a Service and Manufacturing industries. · B2B businesses, with industry-specific offerings for Software as a Service and Manufacturi · Software as a Service companies needing flexible integrations, automated workflows, and se
TeamSupport: Customer Support, Success & Intelligence | AI-Powered
Ledger citation[1] teamsupport.com
03What pricing information is available for TeamSupport?
$45/month, billed annually (max 5 users) · $65/month, billed annually (unlimited users) · $85/month, billed annually (unlimited users) · $15/month/agent for Messaging & live chat across all tiers
$45/month, billed annually (max 5 users)
Ledger citation[5] teamsupport.com/pricing
04Does TeamSupport document API access?
No public API access is listed in the recorded profile sources.
Powerful and easy to use RESTful API
Ledger citation[4] teamsupport.com/integration-hub
05What integrations does TeamSupport document?
Provides flexible integrations and complements a customer's CRM · Integrated with 30+ tools · Offers flexible integrations and automated workflows · Flexible integrations with automated workflows · Natively integrated with 30+ tools
Provides flexible integrations and complements a customer's CRM
Ledger citation[3] teamsupport.com/customer-operations-platform
Decision guide
Customer supportCapabilities and operating fit
This profile connects the jobs TeamSupport is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- Mitigating customer churn with predictive at-risk signals
- Increasing CSAT and NPS
- Operationalizing churn prevention, account growth, and customer satisfaction across the li
- Delivering omnichannel and self-service support
- Unifying onboarding, support, and success to drive adoption, retention, and account expans
- Mitigate customer churn and increase CSAT and NPS.
Topics mapped
Verified capabilities
- Proprietary Customer Distress Index that monitors engagement patterns and sentiment across
- Account-Level Insights, AI Agents, Advanced Analytics, and Customer Intelligence.
- Unifies onboarding, support, and success functions to drive adoption, retention, and accou
- Provides omnichannel support and account-level intelligence with predictive signals
- AI automation for email, chat, and helpdesk self-service
- B2B ticketing system with account-level insights to spot churn risk early
- Omnichannel support and self-service support
- TeamSupport One generates contextual replies and suggests next steps to help agents delive
Recorded integrations
Provides flexible integrations and complements a customer's CRMIntegrated with 30+ toolsOffers flexible integrations and automated workflowsFlexible integrations with automated workflowsNatively integrated with 30+ toolsZapierIntegrates with existing tools and systemsFlexible integrations combined with automated workflows and self-service supportFlexible integrations and automated workflowsFlexible integrations
Intended audiences
B2B support and success teams who need to onboard, retain, and expand accounts.Software as a Service and Manufacturing industries.B2B businesses, with industry-specific offerings for Software as a Service and ManufacturiSoftware as a Service companies needing flexible integrations, automated workflows, and seManufacturing companies needing to manage customer inquiries, incidents, and service requeBuilt for B2B customer support and success teamsSoftware as a Service (SaaS) companiesManufacturing companies
Access signals
- Pricing model
- $45/month, billed annually (max 5 users) · $65/month, billed annually (unlimited users) · $85/month, billed annually (unlimited users) · $15/month/agent for Messaging & live chat across all tiers
- API
- Not publicly listed
- Source links
- 21 recorded
Source-backed
Updated July 22, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
TeamSupport: Customer Support, Success & Intelligence | AI-Powered
TeamSupport is an AI-first B2B customer operations platform for B2B companies · Unifies onboarding, support, and success functions · Proprietary Customer Distress Index monitors engagement patterns and sentiment across touc
TeamSupport is a customer operations and intelligence AI platform for B2B companies.
B2B support and success teams who need to onboard, retain, and expand accounts.
Proprietary Customer Distress Index that monitors engagement patterns and sentiment across all touchpoints to identify at-risk accounts.
Account-Level Insights, AI Agents, Advanced Analytics, and Customer Intelligence.
Mitigate customer churn and increase CSAT and NPS.
View 32 more verified facts
Software as a Service and Manufacturing industries.
AI-first B2B customer operations platform
Unifies onboarding, support, and success functions to drive adoption, retention, and account expansion
Provides omnichannel support and account-level intelligence with predictive signals
B2B businesses, with industry-specific offerings for Software as a Service and Manufacturing
Operationalizing churn prevention, account growth, and customer satisfaction across the customer lifecycle
Provides flexible integrations and complements a customer's CRM
AI automation for email, chat, and helpdesk self-service
Integrated with 30+ tools
B2B ticketing system with account-level insights to spot churn risk early
Omnichannel support and self-service support
Software as a Service companies needing flexible integrations, automated workflows, and self-service support
Manufacturing companies needing to manage customer inquiries, incidents, and service requests
TeamSupport One generates contextual replies and suggests next steps to help agents deliver faster resolutions
Built for B2B customer support and success teams
Includes Ticket Summarization, Tone Control, Contextual Responses, and Customer Distress Index features, plus an Ask AI capability for instant natural-language answers about any ticket
Trusted by 1,200+ support teams
Targeted at Software as a Service and Manufacturing industries, with use cases including omnichannel support, self-service support, mitigating customer churn, and increasing CSAT and NPS
Offers flexible integrations and automated workflows
Omnichannel Support
Self Service Support
B2B customer support analytics that turn tickets into product, health score, and expansion insights
Software as a Service (SaaS) companies
Manufacturing companies
Flexible integrations with automated workflows
5005 Lyndon B Johnson Fwy, Dallas, TX 75244
Natively integrated with 30+ tools
Support Ticketing, TeamSupport AI, Messaging & Live Chat, Customer Playbooks, Insights
Powerful and easy to use RESTful API
Zapier
B2B customer support for Software as a Service and Manufacturing industries
Omnichannel customer support with Support and Chat platforms
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Mitigating customer churn with predictive at-risk signals
Increasing CSAT and NPS
Operationalizing churn prevention, account growth, and customer satisfaction across the li
Delivering omnichannel and self-service support
Unifying onboarding, support, and success to drive adoption, retention, and account expans
Mitigate customer churn and increase CSAT and NPS.
Operationalizing churn prevention, account growth, and customer satisfaction across the cu
Targeted at Software as a Service and Manufacturing industries, with use cases including o
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
$45/month, billed annually (max 5 users) · $65/month, billed annually (unlimited users) · $85/month, billed annually (unlimited users) · $15/month/agent for Messaging & live chat across all tiers
Platforms
AI-first B2B customer operations platformSupport TicketingTeamSupport AIMessaging & Live Chat
Adoption notes
DeploymentCloud-based
LicenseNot disclosed by source
Model supportNot disclosed by source
Data controlInformation security policies and standards reviewed annually to protect client informatio
Learning curveIntermediate
Primary use casesMitigating customer churn with predictive at-risk signals, Increasing CSAT and NPS, Operationalizing churn prevention, account growth, and customer satisfaction across the li, Delivering omnichannel and self-service support, Unifying onboarding, support, and success to drive adoption, retention, and account expans, Mitigate customer churn and increase CSAT and NPS., Operationalizing churn prevention, account growth, and customer satisfaction across the cu, Targeted at Software as a Service and Manufacturing industries, with use cases including o, B2B customer support analytics that turn tickets into product, health score, and expansion, B2B customer support for Software as a Service and Manufacturing industries, Reducing churn and improving customer retention, Managing manufacturing customer inquiries, incidents, and service requests in a single int, Customer support help desk ticketing and live chat software, Omnichannel Support, Self Service Support, Mitigate customer churn
What to verify before adopting
Evolution and major updates
Research in progressTeamSupport timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Scheduled for research
Building a reliable release history.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Dated event Short explanation Original source
Citation ledger
21 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1teamsupport.com 11 facts · 2 answers · Official site
- 2teamsupport.com/category/blog 8 facts · Official site
- 3teamsupport.com/customer-operations-platform 6 facts · 1 answer · Official site
- 4teamsupport.com/integration-hub 6 facts · 1 answer · Official site
- 5teamsupport.com/pricing 6 facts · 1 answer · Pricing
- 6teamsupport.com/ai-customer-support-software 6 facts · Official site
- 7teamsupport.com/category/blog-posts 6 facts · Official site
- 8teamsupport.com/customer-intelligence-software-b2b-guide 6 facts · Official site
- 9teamsupport.com/customer-support-analytics 6 facts · Official site
- 10teamsupport.com/customer-support-software-for-saas 6 facts · Official site
- 11teamsupport.com/customer-support-ticketing-system 6 facts · Official site
- 12teamsupport.com/reduce-churn-improve-customer-retention 6 facts · Official site
- 13teamsupport.com/about 5 facts · Official site
- 14teamsupport.com/enhancing-customer-support-in-software-with-live-chat-integration 5 facts · Official site
- 15teamsupport.com/manufacturing-customer-support-software 5 facts · Official site
- 16teamsupport.com/omnichannel-customer-support 5 facts · Official site
- 17teamsupport.com/success-stories 5 facts · Official site
- 18teamsupport.com/customer-support-best-practices 1 fact · Official site
- 19teamsupport.com/customer-success-software Official site
- 20teamsupport.com/privacy-policy Security
- 21teamsupport.com/teamsupport-security Security
Research status117 substantive facts · 21 source pages · quality score 95/100