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Start here for the decision-making essentials: what Smile.io does, who it is for, how it is accessed, and the first-party sources behind this profile.
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Smile.io is a web-based loyalty and rewards platform for Shopify merchants, used by 100,000+ businesses worldwide to build customer loyalty programs featuring points, VIP tiers, referrals, and receipt scanning.
Read-only public captures of Smile.io’s homepage. Screenshots are dated, never live embeds, and open full-screen.
Short answers to the questions buyers and builders commonly ask about Smile.io. Each answer cites the shared ledger below, where every source is listed once.
Loyalty and rewards platform that helps merchants build customer loyalty programs and driv · Loyalty and rewards platform for Shopify merchants · Points · VIP Tiers
Smile.io | The Leading Loyalty Platform for Shopify Brands
Shopify merchants, Shopify Plus high-volume brands, and enterprise retailers with over $40 · 100,000+ Shopify merchants worldwide · Shopify merchants, with 100,000+ growing businesses and 4,423 on Shopify Plus using Smile
Enterprise For enterprise retailers with over $40M in annual revenue
Custom loyalty programs for ecommerce merchants, including VIP experiences and flexible ea · Points and rewards programs embedded in checkout, customer accounts, and POS
Custom loyalty programs that adapt to your business needs, from VIP experiences to flexible earning rules
Support does not cover theme-related errors, application conflicts from theme customizatio
Errors related to your store's theme which can affect the customer registration page. This issue can be resolved much better by your theme developer.
Enterprise plan | custom pricing with unlimited monthly orders | includes custom API rate · Free plan | $0/month | entry-level tier · Plus plan | $999+/month | enterprise features (Shopify Plus loyalty platform with white-gl
Usage Unlimited integrations Unlimited monthly orders
Full REST API access and webhooks, with OAuth-based connections (not copy-pasted API keys)
Full REST API access and webhooks for whatever your roadmap needs custom.
This profile connects the jobs Smile.io is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
HTTP 200 verified twice
Smile.io | The Leading Loyalty Platform for Shopify Brands
100,000+ merchants worldwide use Smile to build customer loyalty programs · Loyalty and rewards platform for Shopify merchants · Custom loyalty programs, VIP experiences, flexible earning rules
Loyalty and rewards platform that helps merchants build customer loyalty programs and drive customer retention.
Custom loyalty programs for ecommerce merchants, including VIP experiences and flexible earning rules.
Shopify merchants, Shopify Plus high-volume brands, and enterprise retailers with over $40M in annual revenue.
Smile.io (Smile Inc.) — used by 100,000+ merchants worldwide to build customer loyalty programs.
Web-based BusinessApplication (SoftwareApplication schema, operatingSystem: Web).
Unlimited integrations are included across all pricing plans.
Enterprise plan | custom pricing with unlimited monthly orders | includes custom API rate limits, data warehouse sync, advanced security, and 99.9% historical uptime; aimed at retailers with over $40M in annual revenue.
Enterprise plan offers advanced security and 99.9% historical uptime; data warehouse sync available.
Enterprise customers get 24/7 priority support and dedicated onboarding; general Smile.io support is available Monday–Friday 9:00 AM–5:00 PM Eastern (excluding holidays).
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with Smile.io. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Personal information may be processed in Canada and the United States; Smile includes Smile Inc. and any related companies.
Aggregated rating of 4.9 out of 5 across 4,148 reviews.
Support does not cover theme-related errors, application conflicts from theme customizations, or merchants that have exceeded program limits.
Loyalty and rewards platform for Shopify merchants
100,000+ Shopify merchants worldwide
Shopify (Shopify Plus Certified, Built for Shopify, Technology Partner)
Klaviyo, Judge.me, Recharge
Email marketing, reviews, subscriptions, customer support, mobile app, returns & exchanges, upsell & cross-sell
SOC 2 Type II enterprise-grade
Help brands create loyal customers for life
Fully-remote team; web-based SaaS
BusinessApplication (Web)
Points and rewards programs embedded in checkout, customer accounts, and POS
Smile.io
Shopify App Store (4.9★, 4,122 reviews)
Loyalty and rewards platform for Shopify merchants
100,000+ Shopify merchants worldwide
Shopify
Shopify Plus
Klaviyo
Points
VIP Tiers
Referrals
Receipt Scanning
Segmented Email Campaigns
Analytics
Smile.io (Smile, Inc.)
Loyalty and rewards platform that lets merchants build customer loyalty programs with points, VIP tiers, and referrals
