Product Agentsper month
€99/month
- 5,000 emails, billed annually
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Start here for the decision-making essentials: what Hello Retail does, who it is for, how it is accessed, and the first-party sources behind this profile.
€99/month
Hello Retail is an AI-powered ecommerce personalization platform offering site search, recommendations, retail media, dynamic category pages, and 1:1 Product Agent emails. It integrates with Klaviyo and major ecommerce platforms, targeting mid-market and enterprise retailers.
Read-only public captures of Hello Retail’s homepage and verified pricing page. Screenshots are dated, never live embeds, and open full-screen.
Short answers to the questions buyers and builders commonly ask about Hello Retail. Each answer cites the shared ledger below, where every source is listed once.
AI-powered search, product recommendations, personalized email, Retail Media, and personal · AI-driven Product Agents that handle product-level email decisions inside Klaviyo (choosin · Search, Recommendations, Pages, and Retail Media Banners for ecommerce stores · Product Agents - AI-powered 1:1 email marketing agents that decide what emails to send in
Hello Retail helps ecommerce teams run better stores with AI-powered search, recommendations, email, Retail Media, and category pages.
Klaviyo agencies and email marketing specialists reselling Product Agents to ecommerce cli · Mid-market to enterprise ecommerce retailers with at least ~20k email permissions selling · Ecommerce webshops; serves more than 2,000 webshops across the Nordics and Benelux
Everything agencies and Klaviyo specialists need to understand, pitch, and implement Product Agents.
Product Agents evaluate every customer-product combination in real time, choosing the righ · 1:1 personalized ecommerce email campaigns including price drop alerts, replenishment remi · Ecommerce personalization platform: AI recommendations, onsite search, category pages, ret
Product Agents evaluate every customer-product combination in real time, choosing the right content, products, and send time for each individual.
Product Agents | €99/month | 5,000 emails, billed annually · Product Agents email overage | €50 per 1,000 emails · Starter | €99/month | 5,000 emails billed annually · Overage | €50 per 1,000 emails | flat pricing beyond plan allowance
From €99/month for 5,000 emails, billed annually.
Single GraphQL endpoint providing product data, relationships, and predictions
A single GraphQL endpoint carries product data, relationships, and predictions into your PIM, CDP, or ESP.
Klaviyo — Product Agents trigger within the customer's existing Klaviyo infrastructure, us · Shopify, BigCommerce, Magento, Shopware, and custom ecommerce stacks; ingests full product · Connects directly to client Klaviyo accounts via the Klaviyo API (uses a generated Klaviyo · Klaviyo
Product Agents trigger within your existing Klaviyo infrastructure, use your email templates, and performance is tracked in real time. No migration needed.
This profile connects the jobs Hello Retail is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
HTTP 200 verified twice
Agentic Commerce and AI Personalization | Hello Retail
Legal name Hello Retail ApS, VAT ID DK32449743 · Founded 2013, headquartered at Nelson Mandelas Allé 12, 2450 København, Denmark · Subject to Danish law and GDPR
Hello Retail ApS
2013
Nelson Mandelas Allé 12, 2450 København, Denmark
Denmark (subject to Danish law and GDPR)
AI-powered search, product recommendations, personalized email, Retail Media, and personalized category/brand pages for ecommerce stores
Product Agents evaluate every customer-product combination in real time, choosing the right content, products, and send time for each individual
Product Agents | €99/month | 5,000 emails, billed annually
Product Agents email overage | €50 per 1,000 emails
Klaviyo — Product Agents trigger within the customer's existing Klaviyo infrastructure, use the customer's email templates, and track performance in real time
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Showing the newest updates and meaningful milestones. Open an entry for its summary and source.
The Hello Retail MCP server gained tools for page designs and configs, Product Agents settings, and Newsletter Content designs with analytics.
View source [1]Hello Retail and Nordic marketing technology agency s360 signed a partnership combining Hello Retail's Product Agents with s360's marketing automation practice across eight countries.
View source [10]Hello Retail signed a partnership with marketing technology agency s360 to pair Product Agents with s360's marketing automation practice across eight markets.
View source [10]Hello Retail and Nordic marketing technology agency s360 signed a partnership pairing Hello Retail's Product Agents with s360's marketing automation practice across eight markets.
View source [10]Added hierarchy paths and brands as selectable relevancy sources for Retail Media banners alongside the existing Products option, with existing cluster-based banners unaffected.
View source [1]Hello Retail added hierarchy paths and brands as relevancy sources for Retail Media banners in the campaign editor, joining the existing Products option without requiring migration.
View source [1]Hello Retail added hierarchy paths and brands as relevancy sources for Retail Media banners in the campaign editor, alongside the existing Products option, with no migration.
View source [1]Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with Hello Retail. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Shopify, BigCommerce, Magento, Shopware, and custom ecommerce stacks; ingests full product catalog including metafields and nested product references
Every plan includes phone and email support, help center access, and product updates; Implementation, Enterprise Tech Support, and a Dedicated Customer Success Manager are available as add-ons
Most merchants go live within 6-8 weeks, with personalization possible from day 1 and meaningful uplift on personalized surfaces within the first 30 to 60 days
AI-driven Product Agents that handle product-level email decisions inside Klaviyo (choosing product, recipient, and send time per email based on real-time product and customer behavior).
1:1 personalized ecommerce email campaigns including price drop alerts, replenishment reminders, recommended addons, and alternative product recommendations.
Ecommerce personalization platform: AI recommendations, onsite search, category pages, retail media, and email personalization.
Klaviyo agencies and email marketing specialists reselling Product Agents to ecommerce clients.
Mid-market to enterprise ecommerce retailers with at least ~20k email permissions selling consumable/replenishable products.
Starter | €99/month | 5,000 emails billed annually
Overage | €50 per 1,000 emails | flat pricing beyond plan allowance
Shopify, Magento, Centra, DanDomain, Lightspeed, and BigCommerce.
Connects directly to client Klaviyo accounts via the Klaviyo API (uses a generated Klaviyo API key with permissions to create flows and edit templates).
Setup documentation, configuration reference, and ongoing support available at support.helloretail.com/product-agents/, plus dedicated agency onboarding and direct team access.
Product Intelligence – the predictive AI backbone of the Hello Retail personalization platform, launched early 2023.
Hello Retail ApS, VAT ID DK32449743.
2013
Nelson Mandelas Allé 12, 2450 København, Denmark.
Primary markets: Denmark, Sweden, Netherlands, and Italy.
To inspire and innovate for the next-level customer journey, making every shopping experience personalized.
Hello Retail
Hello Retail ApS
2013
Nelson Mandelas Allé 12, 2450 København, Denmark
Search, Recommendations, Pages, and Retail Media Banners for ecommerce stores
Product Agents - AI-powered 1:1 email marketing agents that decide what emails to send in real time
Klaviyo
Viskan composable storefront platform
Web
Hello Retail opened the Price Drop Potential dashboard to every customer, including those without a Product Agents subscription, so merchants can size reachable customers before enabling price-drop emails.
Product Agent Analytics surfaces revenue per message and tracking source (Klaviyo or Hello Retail) so merchants can see whether each agent email is generating revenue.
View source [1]Hello Retail introduced Product Agent Analytics, surfacing Revenue per Message at the top and indicating whether figures come from Klaviyo or Hello Retail tracking.
View source [1]Released the Hello Retail MCP server, enabling AI assistants such as Claude, ChatGPT, and OpenAI Codex to call Hello Retail data via the Model Context Protocol.
View source [1]Hello Retail launched an MCP server letting AI assistants such as Claude, ChatGPT, and OpenAI Codex call Hello Retail data, enabling agentic access to product and personalization data.
View source [1]Hello Retail released an MCP server that lets AI assistants such as Claude, ChatGPT, and OpenAI Codex call Hello Retail data as tools.
View source [1]Hello Retail released an MCP server that lets AI assistants such as Claude, ChatGPT, and OpenAI Codex call into Hello Retail customer data.
View source [1]Hello Retail published an article aggregating 30+ verified ecommerce personalization statistics on revenue, loyalty, and AI from sources including McKinsey, BCG, and Baymard.
View source [19]Product Agents now support Product Filters so each agent can exclude specific products or product groups, with a per-product disable option for agent emails.
View source [1]Added Product Filters for Product Agents so merchants can exclude specific products or groups from recommendations, with per-agent and per-product controls.
View source [1]Product Agents can now auto-generate the email template they send by deriving it from an existing Klaviyo template, simplifying agent setup.
View source [1]Product Agents can now automatically create the email templates they send by selecting an existing Klaviyo template, simplifying setup for personalized triggered emails.
View source [1]Hello Retail held its Summer Release 2026 webinar on June 19, 2026, where customers and partners shared how they use the platform's personalization, search, recommendation, and Product Agents features.
View source [8]Hello Retail held its Summer Release 2026 webinar featuring customer stories about Product Agents, personalized search, and recommendation strategies on real ecommerce stores.
View source [8]Hello Retail held its Summer Release 2026 webinar titled Inspirations, showcasing advanced personalization demos from real ecommerce stores.
View source [8]Hello Retail hosted the Summer Release 2026 webinar featuring customer stories on Product Agents, personalized search, and recommendation strategies.
View source [8]Launched a new Product Agent in the Price Drop family that emails past buyers when an accessory complementary to a previous purchase drops in price, enabling cross-sell without discounting hero products.
View source [18]
