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Sinch

Researched

Sinch provides programmable communications APIs (SMS, voice, email, video, verification) supporting marketing campaigns, customer updates, identity verification, and customer service for 200,000+ businesses including Google, Uber, PayPal, and Visa.

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Official site snapshots

See the official site at a glance

Read-only public captures of Sinch’s homepage. Screenshots are dated, never live embeds, and open full-screen.

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Homepage · captured Jul 22, 2026
At a glance

In one minute

Start here for the decision-making essentials: what Sinch does, who it is for, how it is accessed, and the first-party sources behind this profile.

Pricing3 options

Free tier / demo available (Get started for free, Schedule a demo).

A free trial option is offered

Free trial available

Platforms
Web
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary

Best suited to

Source-backed fit
Customer support teams Marketing teams Security and risk teams Operations teams Enterprises needing global messaging infrastructure Marketing, Security & Risk, Customer Support, and Operations teams
Decision support

Common questions and adoption checks

5 sourced answers

Short answers to the questions buyers and builders commonly ask about Sinch. Each answer cites the shared ledger below, where every source is listed once.

01What does Sinch help with?

Programmable SMS, voice, email, video, and verification APIs · Multi-factor authentication delivered through a single API for app security and conversion · OTP delivery, password-free phone number verification, and one-factor authentication for s · Secure, enterprise-grade global SMS messaging

SMS Messaging, Voice, Email, Video & Verification APIs | Sinch
Ledger citation[1] sinch.com
02Who is Sinch intended for?

Marketing, Security & Risk, Customer Support, and Operations teams · Used by over 200,000 businesses including enterprise customers such as Google, Uber, PayPa · Over 200,000 businesses, including 8 of the 10 largest tech companies in the world (e.g., · Over 200,000 businesses, including 8 of the 10 largest tech companies in the world

Programmable SMS, voice, email, video, and verification APIs · Use cases: Marketing Campaigns, Customer Updates, Identity & Verification, Customer Servic · Audience: Marketing, Security & Risk, Customer Support, Operations
Ledger citation[1] sinch.com
03What pricing information is available for Sinch?

Free tier / demo available (Get started for free, Schedule a demo). · A free trial option is offered · Free trial available

Free tier / demo available (Get started for free, Schedule a demo).
Ledger citation[14] sinch.com/email-api
04Does Sinch document API access?

No public API access is listed in the recorded profile sources.

SMS Messaging, Voice, Email, Video & Verification APIs | Sinch
Ledger citation[1] sinch.com
05What integrations does Sinch document?

Platform Ecosystems integrations with Adobe, Emarsys, SAP, HubSpot, and Shopify · Platform ecosystem integrations include Adobe Emarsys, SAP, HubSpot, and Shopify · Platform ecosystem integrations with Adobe, Emarsys, SAP, HubSpot, and Shopify · Integrates with Adobe Emarsys, SAP, HubSpot, and Shopify · Platform Ecosystem integrations with Adobe, Emarsys, SAP, HubSpot, and Shopify

Platform Ecosystems integrations with Adobe, Emarsys, SAP, HubSpot, and Shopify
Ledger citation[1] sinch.com
Decision guide

Capabilities and operating fit

Customer support

This profile connects the jobs Sinch is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.

Common use cases

  • Marketing campaigns
  • Customer updates
  • Customer service
  • Identity and verification
  • Multi-factor authentication
  • Sign-up, log-in, and password reset verification

Access signals

Pricing model
Free tier / demo available (Get started for free, Schedule a demo). · A free trial option is offered · Free trial available
API
Not publicly listed
Source links
35 recorded
Source-backed

Verified facts

Updated July 22, 2026

Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.

Official website

HTTP 200 verified twice

First-party description

SMS Messaging, Voice, Email, Video & Verification APIs | Sinch

Source-supported facts

Programmable SMS, voice, email, video, and verification APIs · Use cases: Marketing Campaigns, Customer Updates, Identity & Verification, Customer Servic · Audience: Marketing, Security & Risk, Customer Support, Operations

Capability

Programmable SMS, voice, email, video, and verification APIs

Use case

Marketing Campaigns, Customer Updates, Identity & Verification, and Customer Service

Audience

Marketing, Security & Risk, Customer Support, and Operations teams

Integration

Platform Ecosystems integrations with Adobe, Emarsys, SAP, HubSpot, and Shopify

Company

Trusted by 200,000+ customers around the world

View 32 more verified facts
Deployment

Enterprise-grade communications infrastructure with delivery, routing, compliance, and fraud prevention built in

Api

Sinch Email API (Sinch Mailgun) is a reliable, scalable email API for sending email.

[14]sinch.com/email-api
Pricing

Free tier / demo available (Get started for free, Schedule a demo).

[14]sinch.com/email-api
Audience

Used by over 200,000 businesses including enterprise customers such as Google, Uber, PayPal, Visa, Albertsons, Tinder, and First Bank.

[14]sinch.com/email-api
Use case

Supports marketing campaigns and customer service communications.

[14]sinch.com/email-api
Capability

Multi-factor authentication delivered through a single API for app security and conversions

[13]sinch.com/verification-api
Capability

OTP delivery, password-free phone number verification, and one-factor authentication for sign-up, log-in, and password resets

[13]sinch.com/verification-api
Use case

Identity & Verification, including reduction of unauthorized payments and account takeovers (fraud prevention)

[13]sinch.com/verification-api
Audience

Over 200,000 businesses, including 8 of the 10 largest tech companies in the world (e.g., Google, Uber, PayPal, Visa, Albertsons, Tinder, First Bank)

[13]sinch.com/verification-api
Platform

SMS, RCS, MMS, WhatsApp, Email, and Voice channels supported

[13]sinch.com/verification-api
Api

Sinch Verification API

[13]sinch.com/verification-api
Api

Sinch Conversation API

[18]sinch.com/messaging/sms-api
Capability

Secure, enterprise-grade global SMS messaging

[18]sinch.com/messaging/sms-api
Audience

Over 200,000 businesses, including 8 of the 10 largest tech companies in the world

[18]sinch.com/messaging/sms-api
Capability

RCS for Business messaging via the Sinch Conversation API

[3]sinch.com/messaging/rcs-for-business-api
Capability

SMS fallback for RCS messages

[3]sinch.com/messaging/rcs-for-business-api
Capability

Branded, media-rich, interactive RCS messages

[3]sinch.com/messaging/rcs-for-business-api
Security

Verified sender profiles to reduce fraud

[3]sinch.com/messaging/rcs-for-business-api
Use case

Customer Service

[3]sinch.com/messaging/rcs-for-business-api
Use case

Marketing Campaigns

[3]sinch.com/messaging/rcs-for-business-api
Capability

Send rich media messages (images, video, audio, long-form messages) via programmable MMS API

[17]sinch.com/messaging/mms-api
Api

Programmable MMS gateway API for multimedia messaging

[17]sinch.com/messaging/mms-api
Audience

Over 200,000 businesses, including 8 of the 10 largest tech companies in the world (e.g., Google, Uber, PayPal, Visa, Albertsons, Tinder, First Bank)

[17]sinch.com/messaging/mms-api
Company

Sinch offers customer communications products across SMS, RCS, MMS, WhatsApp, Email, and Voice channels

[17]sinch.com/messaging/mms-api
Capability

WhatsApp Business API is available through Sinch Conversation API for two-way verified messaging

[4]sinch.com/messaging/whatsapp-business-api
Company

Over 200,000 businesses use Sinch, including 8 of the 10 largest tech companies in the world (Google, Uber, PayPal, Visa, Albertsons, Tinder, First Bank)

[4]sinch.com/messaging/whatsapp-business-api
Use case

Use cases include Marketing Campaigns, Customer Updates, Identity & Verification, and Customer Service

[4]sinch.com/messaging/whatsapp-business-api
Platform

Supported channels include SMS, RCS, MMS, WhatsApp, Email, and Voice

[4]sinch.com/messaging/whatsapp-business-api
Audience

Industries served include Financial Services, Retail, Technology & AI, Healthcare, Telecommunications, and Martech

[4]sinch.com/messaging/whatsapp-business-api
Integration

Platform ecosystem integrations include Adobe Emarsys, SAP, HubSpot, and Shopify

[4]sinch.com/messaging/whatsapp-business-api
Capability

Reach customers on 13 messaging apps (including WhatsApp, RCS, SMS, KakaoTalk, WeChat) through a single API

[15]sinch.com/messaging/conversation-api/channels
Audience

Over 200,000 businesses, including 8 of the 10 largest tech companies in the world

[15]sinch.com/messaging/conversation-api/channels
Practical capabilities

What it helps with

8 documented areas

A concise view of the jobs, capabilities and integrations described in the recorded product sources.

Use case

Marketing campaigns

Use case

Customer updates

Use case

Customer service

Use case

Identity and verification

Use case

Multi-factor authentication

Use case

Sign-up, log-in, and password reset verification

Use case

Fraud prevention and account takeover reduction

Use case

Marketing Campaigns, Customer Updates, Identity & Verification, and Customer Service

Availability

Where it runs and where to get it

Source checked

Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.

Cost / license

Free tier / demo available (Get started for free, Schedule a demo). · A free trial option is offered · Free trial available

Platforms

SMS, RCS, MMS, WhatsApp, Email, and Voice channels supportedSupported channels include SMS, RCS, MMS, WhatsApp, Email, and VoiceSupports global and regional messaging apps such as WhatsApp, WeChat, and KakaoTalk througSMS, Email, WhatsApp, and RCS channelsSMS, RCS, MMS, WhatsApp, Email, and Voice channelsSupports SMS, RCS, MMS, WhatsApp, Email, and Voice channelsSMS, RCS, MMS, WhatsApp, Email, VoiceChannels supported include SMS, RCS, MMS, WhatsApp, Email, and Voice.Sinch APIs include Messaging APIs, Email APIs, Voice APIs, Verification APIs, and Numbers
Implementation details

Adoption notes

DeploymentEnterprise-grade communications infrastructure with delivery, routing, compliance, and fra · Cloud-based communications platform (not on-premise) · Sinch serves operators, communication service providers, and channel partners with telco p
LicenseNot disclosed by source
Model supportNot disclosed by source
Data controlVerified sender profiles to reduce fraud · Compliance support for TCPA, GDPR, and CCPA regulations
Learning curveIntermediate
Primary use casesMarketing campaigns, Customer updates, Customer service, Identity and verification, Multi-factor authentication, Sign-up, log-in, and password reset verification, Fraud prevention and account takeover reduction, Marketing Campaigns, Customer Updates, Identity & Verification, and Customer Service, Supports marketing campaigns and customer service communications., Identity & Verification, including reduction of unauthorized payments and account takeover, Customer Service, Marketing Campaigns, Use cases include Marketing Campaigns, Customer Updates, Identity & Verification, and Cust, Customer service, marketing campaigns, customer updates, and identity & verification messa, Customer updates including order confirmations, service outage notifications, and payment, Customer service and support across SMS, WhatsApp, email, and RCS

What to verify before adopting

    Evolution and major updates

    Sinch timeline

    A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.

    Research in progress
    Scheduled for research

    Building a reliable release history.

    This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.

    Dated event Short explanation Original source
    Citation ledger

    Recorded sources

    35 unique pages

    Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.

    1. 1sinch.com 11 facts · 4 answers · Official site
    2. 2sinch.com/integrations 6 facts · Official site
    3. 3sinch.com/messaging/rcs-for-business-api 6 facts · Documentation
    4. 4sinch.com/messaging/whatsapp-business-api 6 facts · Documentation
    5. 5sinch.com/solutions 6 facts · Official site
    6. 6sinch.com/solutions/communication-service-providers 6 facts · Official site
    7. 7sinch.com/solutions/customer-service 6 facts · Official site
    8. 8sinch.com/solutions/mobile-identity-security 6 facts · Security
    9. 9sinch.com/solutions/operations 6 facts · Official site
    10. 10sinch.com/telco/value-added-services-platform 6 facts · Official site
    11. 11sinch.com/use-cases/customer-service 6 facts · Official site
    12. 12sinch.com/use-cases/customer-updates 6 facts · Official site
    13. 13sinch.com/verification-api 6 facts · Documentation
    14. 14sinch.com/email-api 4 facts · 1 answer · Documentation
    15. 15sinch.com/messaging/conversation-api/channels 5 facts · Documentation
    16. 16sinch.com/solutions/marketing-teams 5 facts · Official site
    17. 17sinch.com/messaging/mms-api 4 facts · Documentation
    18. 18sinch.com/messaging/sms-api 3 facts · Documentation
    19. 19sinch.com/telco/enterprise-revenue-maximization 1 fact · Official site
    20. 20sinch.com/about-us Official site
    21. 21sinch.com/blog Official site
    22. 22sinch.com/customer-stories Official site
    23. 23sinch.com/customer-stories/easypark-group Official site
    24. 24sinch.com/customer-stories/your-voice Official site
    25. 25sinch.com/engage/integrations Official site
    26. 26sinch.com/engage/integrations/hubspot Official site
    27. 27sinch.com/engage/integrations/shopify Official site
    28. 28sinch.com/legal/privacy-notice Security
    29. 29sinch.com/messaging/conversation-api Documentation
    30. 30sinch.com/messaging/customer-stories/clarins Official site
    31. 31sinch.com/messaging/customer-stories/ivrnet Official site
    32. 32sinch.com/messaging/customer-stories/yandy Official site
    33. 33sinch.com/news Official site
    34. 34sinch.com/pricing Pricing
    35. 35sinch.com/state-of-customer-communications Official site
    Research status120 substantive facts · 35 source pages · quality score 95/100