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Glance

Researched

Glance is a cobrowsing and digital engagement CX software that lets agents see what customers see. It offers mobile in-app connection, guided support, sales, and onboarding use cases for financial services, healthcare, insurance, and SaaS industries.

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Read-only public captures of Glance’s homepage. Screenshots are dated, never live embeds, and open full-screen.

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Homepage · captured Jul 24, 2026
At a glance

In one minute

Start here for the decision-making essentials: what Glance does, who it is for, how it is accessed, and the first-party sources behind this profile.

PricingCurrent signal

See official pricing

Platforms
Web
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary

Best suited to

Source-backed fit
Enterprises needing cobrowsing and digital engagement CX software Financial Services organizations requiring human-guided transactions Healthcare providers seeking CX for high-stakes moments P&C Insurance companies wanting connection-rich customer experience SaaS vendors looking for CX that sells SaaS Financial Services industry for human-guided transactions
Decision support

Common questions and adoption checks

6 sourced answers

Short answers to the questions buyers and builders commonly ask about Glance. Each answer cites the shared ledger below, where every source is listed once.

01What does Glance say it can do?

Cobrowse that lets agents see what customers see · Mobile Solutions for instant in-app connection · Cobrowse capability allowing agents to see what customers see · Mobile solutions with instant in-app connection

Cobrowse See what customers see.
Ledger citations[1] glance.cx[2] glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction[4] glance.cx/guided-customer-support[3] glance.cx/trust-security
02Who is Glance intended for?

Financial Services industry for human-guided transactions · Healthcare industry for high-stakes moments · P&C Insurance industry for connection-rich CX · SaaS industry (CX that sells SaaS)

Financial Services Human-guided transactions.
Ledger citations[1] glance.cx[2] glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction[4] glance.cx/guided-customer-support[3] glance.cx/trust-security
03What use cases does Glance describe?

Guided Support with instant personal connection · Guided Sales & Advisory to upgrade client meetings · Guided Onboarding to replace nap-inducing trainings · Professional Services with custom-tailored solutions

Guided Support Instant personal connection.
Ledger citations[1] glance.cx[2] glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction[4] glance.cx/guided-customer-support[3] glance.cx/trust-security
04What integrations does Glance document?

Salesforce integration (Glance for Salesforce) · Salesforce integration referenced via BCU credit union case study · Integrations that connect CX systems · Salesforce integration (used by BCU credit union)

BCU puts credit union members first with Glance for Salesforce
Ledger citations[1] glance.cx[2] glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction[4] glance.cx/guided-customer-support[3] glance.cx/trust-security
05How can Glance be deployed or accessed?

Professional Services offering custom-tailored solutions · Developer platform for building with Glance

Professional Services Custom-tailored solutions.
Ledger citations[2] glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction[5] glance.cx/about
06What security or data-control information does Glance publish?

Trusted by leading global brands with strict customer privacy and enterprise security requ · Trust & Security product offering · Trust & Security offering focused on keeping customers safe

Leading global brands across industries with the strictest requirements for customer privacy and enterprise security trust Glance.
Ledger citations[3] glance.cx/trust-security[5] glance.cx/about[10] glance.cx/blog
Decision guide

Capabilities and operating fit

Customer support

This profile connects the jobs Glance is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.

Common use cases

  • Guided Support with instant personal connection
  • Guided Sales & Advisory to upgrade client meetings
  • Guided Onboarding to replace nap-inducing trainings
  • Professional Services with custom-tailored solutions
  • Guided Support for instant personal connection with customers
  • Guided Onboarding to replace traditional trainings

Access signals

Pricing model
See official pricing
API
Not publicly listed
Source links
17 recorded
Source-backed

Verified facts

Updated July 24, 2026

Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.

Official website

HTTP 200 verified twice

First-party description

Cobrowsing and Digital Engagement CX Software Glance CX | Glance CX

Source-supported facts

Glance is cobrowsing and digital engagement CX software · Cobrowse lets agents see what customers see · Mobile Solutions provide instant in-app connection

Application type

Cobrowsing and Digital Engagement CX Software

Capability

Cobrowse that lets agents see what customers see

Capability

Mobile Solutions for instant in-app connection

Use case

Guided Support with instant personal connection

Use case

Guided Sales & Advisory to upgrade client meetings

View 32 more verified facts
Use case

Guided Onboarding to replace nap-inducing trainings

Use case

Professional Services with custom-tailored solutions

Audience

Financial Services industry for human-guided transactions

Audience

Healthcare industry for high-stakes moments

Audience

P&C Insurance industry for connection-rich CX

Audience

SaaS industry (CX that sells SaaS)

Integration

Salesforce integration (Glance for Salesforce)

Capability

Cobrowse capability allowing agents to see what customers see

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Capability

Mobile solutions with instant in-app connection

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Capability

Guided CX described as industry-leading human CX

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Use case

Guided Support for instant personal connection with customers

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Use case

Guided Sales & Advisory to upgrade client meetings

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Use case

Guided Onboarding to replace traditional trainings

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Deployment

Professional Services offering custom-tailored solutions

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Audience

Financial Services industry served with human-guided transactions

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Audience

Healthcare industry served with standout CX for high-stakes moments

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Audience

SaaS industry served with CX designed to sell SaaS

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Integration

Salesforce integration referenced via BCU credit union case study

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Platform

Developer offering allowing builders to build faster with Glance

[2]glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction
Capability

Cobrowse allowing agents to see what customers see

[4]glance.cx/guided-customer-support
Capability

Mobile Solutions providing instant in-app connection

[4]glance.cx/guided-customer-support
Capability

Guided CX delivering human-guided customer experience

[4]glance.cx/guided-customer-support
Capability

Trust & Security features to keep customers safe

[4]glance.cx/guided-customer-support
Integration

Integrations that connect CX systems

[4]glance.cx/guided-customer-support
Capability

Developer tools for building with Glance

[4]glance.cx/guided-customer-support
Use case

Guided Support for instant personal connection

[4]glance.cx/guided-customer-support
Use case

Guided Sales & Advisory to upgrade client meetings

[4]glance.cx/guided-customer-support
Use case

Guided Onboarding to replace traditional trainings

[4]glance.cx/guided-customer-support
Audience

Financial Services industry with human-guided transactions

[4]glance.cx/guided-customer-support
Audience

Healthcare industry for high-stakes customer experience moments

[4]glance.cx/guided-customer-support
Integration

Salesforce integration (used by BCU credit union)

[4]glance.cx/guided-customer-support
Capability

Cobrowse that lets agents see what customers see

[3]glance.cx/trust-security
Practical capabilities

What it helps with

8 documented areas

A concise view of the jobs, capabilities and integrations described in the recorded product sources.

Use case

Guided Support with instant personal connection

Use case

Guided Sales & Advisory to upgrade client meetings

Use case

Guided Onboarding to replace nap-inducing trainings

Use case

Professional Services with custom-tailored solutions

Use case

Guided Support for instant personal connection with customers

Use case

Guided Onboarding to replace traditional trainings

Use case

Guided Onboarding replacing nap-inducing trainings

Use case

Professional Services for custom-tailored solutions

Availability

Where it runs and where to get it

Source checked

Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.

Cost / license

See official pricing

Application types

Cobrowsing and Digital Engagement CX SoftwareCobrowse Integration for CRMs and CCaaSDeveloper platform

Platforms

Developer offering allowing builders to build faster with Glance
Implementation details

Adoption notes

DeploymentProfessional Services offering custom-tailored solutions · Developer platform for building with Glance
LicenseNot disclosed by source
Model supportNot disclosed by source
Data controlTrusted by leading global brands with strict customer privacy and enterprise security requ · Trust & Security product offering · Trust & Security offering focused on keeping customers safe
Learning curveIntermediate
Primary use casesGuided Support with instant personal connection, Guided Sales & Advisory to upgrade client meetings, Guided Onboarding to replace nap-inducing trainings, Professional Services with custom-tailored solutions, Guided Support for instant personal connection with customers, Guided Onboarding to replace traditional trainings, Guided Support for instant personal connection, Guided Onboarding replacing nap-inducing trainings, Professional Services for custom-tailored solutions, Guided Support (instant personal connection), Guided Onboarding, Guided Sales & Advisory (upgrade client meetings)

What to verify before adopting

    Evolution and major updates

    Glance timeline

    A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.

    Research in progress
    Scheduled for research

    Building a reliable release history.

    This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.

    Dated event Short explanation Original source
    Citation ledger

    Recorded sources

    17 unique pages

    Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.

    1. 1glance.cx 17 facts · 4 answers · Official site
    2. 2glance.cx/blog/a-5-step-action-plan-to-lift-your-customer-satisfaction 12 facts · 5 answers · Official site
    3. 3glance.cx/trust-security 12 facts · 5 answers · Security
    4. 4glance.cx/guided-customer-support 12 facts · 4 answers · Official site
    5. 5glance.cx/about 12 facts · 2 answers · Official site
    6. 6glance.cx/case-studies 12 facts · Official site
    7. 7glance.cx/integrations 12 facts · Official site
    8. 8glance.cx/news 12 facts · Official site
    9. 9glance.cx/guided-cx-platform 4 facts · Official site
    10. 10glance.cx/blog 1 answer · Official site
    11. 11glance.cx/blog/4-ways-make-customer-support-easier Official site
    12. 12glance.cx/blog/5-saas-customer-support-agent-challenges Official site
    13. 13glance.cx/blog/customers-dont-ghost-brands-that-guide Official site
    14. 14glance.cx/blog/dont-remote-tech-support-guy Official site
    15. 15glance.cx/blog/getting-started-with-contact-center-ai Official site
    16. 16glance.cx/blog/how-to-make-saas-customer-support-outstanding Official site
    17. 17glance.cx/blog/low-csat-better-agent-technology-will-help Official site
    Research status120 substantive facts · 17 source pages · quality score 95/100