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Decisions is a no-code business process automation and orchestration platform that coordinates workflows, systems, rules, people, and AI. It governs AI agents within workflows, offers visual tools, and supports cloud, hybrid, and on-premise deployment for regulated enterprises.
Start here for the decision-making essentials: what Decisions does, who it is for, how it is accessed, and the first-party sources behind this profile.
Tiered pricing scaled to use case scope, deployment requirements, and capabilities
not bu
Read-only public captures of Decisions’s homepage. Screenshots are dated, never live embeds, and open full-screen.
Short answers to the questions buyers and builders commonly ask about Decisions. Each answer cites the shared ledger below, where every source is listed once.
Automates workflows, governs AI agents, and orchestrates work across systems with visual t · AI agent orchestration within governed workflows · Enterprise rules engine for centralized operational logic · Workflow automation platform to build, govern, and adapt workflows across people, systems,
Decisions automates workflows, governs AI agents, and orchestrates work across your systems.
Large, complex enterprises running high-stakes operations and regulated industries. · Organizations of all sizes, from teams to enterprises running complex operations · Midsize businesses to global enterprises across financial services, healthcare, insurance, · Healthcare providers, payers, care management, healthcare services, and healthcare technol
Perfect for large, complex organizations that need high availability, multiple regions, and rigorous governance for business-critical agentic processes.
Approvals, case management, lending, insurance, transfer credit evaluation, healthcare ope · Workflow automation, AI orchestration, enterprise rules, integrations, and process intelli · Insurance: underwriting, rating/pricing, claims, renewals, compliance · Healthcare: patient access, referrals, authorizations, care coordination, revenue cycle, c
Organizations use Decisions for processes ranging from approvals and case management to lending, insurance, transfer credit evaluation, healthcare operations, manufacturing workflows, and other complex, cross-system use cases.
Tiered pricing scaled to use case scope, deployment requirements, and capabilities; not bu
Decisions isn't built around restrictive per-user pricing, which makes it easier to scale automation, decisioning, and orchestration across teams without cost becoming a barrier.
Flows and platform elements exposed as REST services for external applications
Decisions flows and other platform elements can be exposed as REST services so external applications can send information to Decisions and receive results after workflow or rule logic executes.
Flexible APIs and extensibility to connect seamlessly with existing systems, data sources, · REST, SOAP, databases, webhooks, message queues, enterprise apps, cloud, AI platforms, ide · Connects workflows, rules, approvals, data, and decisions across existing systems without · Integrates with existing systems, data sources, and APIs
Connect seamlessly to your existing systems, data sources, and AI models with flexible APIs and extensibility—so you can build, adapt, and scale without limitations.
This profile connects the jobs Decisions is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
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Orchestrate instantly. Innovate endlessly.
Application type: business process automation and orchestration platform · Coordinates workflows, systems, business rules, people, and AI in one environment · No-code automation platform with visual tools and prebuilt actions
Automates workflows, governs AI agents, and orchestrates work across systems with visual tools, a rules engine, and granular process visibility.
Approvals, case management, lending, insurance, transfer credit evaluation, healthcare operations, manufacturing workflows, and other complex cross-system use cases.
Large, complex enterprises running high-stakes operations and regulated industries.
Tiered pricing scaled to use case scope, deployment requirements, and capabilities; not built around restrictive per-user pricing.
Cloud, hybrid, and on-premise deployment options supporting modern and legacy environments.
Certified for SOC 2, HITRUST, HIPAA, ISO 27001, and PCI DSS; built for regulated industries.
Flexible APIs and extensibility to connect seamlessly with existing systems, data sources, and AI models.
Professional Services with Accelerated Enablement and Full-Service Execution delivery models, including knowledge transfer, 2-week sprint demos, and zero-downtime cutover planning, based on 100+ implementations per year.
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Showing the newest updates and meaningful milestones. Open an entry for its summary and source.
Decisions was named a Niche Player in the 2026 Gartner Magic Quadrant for Service Orchestration and Automation Platforms (SOAP), marking its first inclusion in this SOAP Magic Quadrant research.
View source [16]Decisions was recognized as a Niche Player nearing the Leaders quadrant in the 2026 Gartner Magic Quadrant for SOAP, and also appeared in the companion Critical Capabilities for SOAP research scoring 12 capabilities across five use cases.
View source [16]Decisions published a blog article defining enterprise automation acronyms (BPM, iPaaS, BOAT, APO, UO) and positioning orchestration as the connective layer across these categories.
View source [19]Decisions published a blog post arguing that enterprise AI should prioritize reliability, governance, and predictability over raw capability, framing 'boring' AI as the practical standard for regulated operations.
View source [20]Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
These tools share a workflow, capability or audience with Decisions. They may complement it rather than replace it, and are not presented as integrations or endorsements.
Decisions LLC, operator of the https://decisions.com website.
Business process automation and orchestration platform that coordinates workflows, systems, business rules, people, and AI in one environment.
Ranked in the top five across all four evaluated use cases in the Gartner Critical Capabilities for Decision Intelligence Platforms report 2026, and named in the Process Orchestration Products PEAK Matrix Assessment 2025.
Operates as a limited liability company (Decisions LLC) and transfers personal data to and processes it in the United States.
AI agent orchestration within governed workflows
Enterprise rules engine for centralized operational logic
REST, SOAP, databases, webhooks, message queues, enterprise apps, cloud, AI platforms, identity providers
Cloud, hybrid, on-prem, legacy, and modern systems
Workflow automation, AI orchestration, enterprise rules, integrations, and process intelligence on one platform
CEO Giles Whiting leads Decisions
Co-founded by CTO Heath Oderman in 2010
Flows and platform elements exposed as REST services for external applications
Platform version v10 with vibe coding front-end and modern experience
Merged with ProcessMaker
Auditable and explainable actions governed by a centralized rules engine
Organizations of all sizes, from teams to enterprises running complex operations
Workflow automation platform to build, govern, and adapt workflows across people, systems, rules, and AI agents
Build workflows without code using visual tools, reusable steps, integrations, and rules
Orchestrate AI agent actions within governed workflows with rules, approvals, audit trails, and controls
No-code process automation platform
ISO 27001 certified
SOC 2 Type 2 certified
HITRUST certified
PCI DSS compliant
A rating from Security Scorecard
Bug Bounty Program with continuous ethical hacker testing
Midsize businesses to global enterprises across financial services, healthcare, insurance, education, government, and manufacturing
Connects workflows, rules, approvals, data, and decisions across existing systems without replacing core platforms
Visual rules engine and intelligent decisioning
