AI-native contact center and communications platform built for human and AI agent collabor · Autonomous AI agents for voice and chat with seamless AI-to-human handoffs · Calling, messaging, meetings, and support in one AI-powered platform · Real-time transcription, smart summaries, and guided responses

Dialpad's AI-native contact center and communications platform is built for human and AI agent collaboration, enabling CX transformation at scale.

Support, sales, and internal business teams · support, sales, and internal teams

Tap into real-time Ai insights to enhance and streamline every interaction for support, sales, and internal teams.

Autonomous customer resolution including scheduling appointments, processing orders, and h · Support, sales, and internal team communications · AI Playbooks help support and sales teams follow preset methodologies like BANT, SPIN, or · AI Live Coach delivers real-time agent coaching during live conversations in contact cente

Schedule appointments, process orders, handle refunds – no transfers, no holds, no frustration.

AI Recaps are available to licensed Dialpad customers

Available to licensed Dialpad customers

Conversation-based pricing for AI Agents; monthly or annual pricing available for Support,

conversation-based pricing for AI Agents and monthly or annual pricing for Support, Sell, and Connect plans

Salesforce, HubSpot, Zendesk, ServiceNow, and Zoho CRM (native CRM and help desk integrati · Bullhorn (recruiting/staffing), Clio (legal case management), and Rippling (HR) · Salesforce, ServiceNow, Zendesk, HubSpot, Google Calendar, Google Workspace, and Calendly · Okta and OneLogin for single sign-on and identity management

Dialpad Support for contact centers connects natively with the platforms growing and established teams rely on most, including Salesforce, HubSpot, Zendesk, ServiceNow, and Zoho CRM.