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Brightpearl is a retail-tailored Digital Operations Platform (cloud-based ERP) that automates order fulfillment, multi-location inventory, shipping, and accounting for multi-channel merchants and wholesalers, with plug-and-play integrations, deep APIs, and 24/7 in-house support.
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Short answers to the questions buyers and builders commonly ask about Brightpearl. Each answer cites the shared ledger below, where every source is listed once.
Automation Engine that automates complex order fulfillment and inventory management
Easily automate everything from complex order fulfillment and multi-location inventory management to shipping and accounting with Brightpearl's powerful Automation Engine
Multi-channel retailers and wholesalers
Multi-channel merchants and wholesalers turn to Brightpearl to streamline operations
Sales forecasting and inventory planning with buying recommendations based on demand, tren
Get buying recommendations based on accurate sales forecasting so you always know what to order, how much to order and when to order it
Telephone support is available Monday–Friday only (9:00am–12:00am GMT/BST; 4:00am–7:00pm E
Support Hours (Monday-Friday): GMT/BST: 9:00am-12:00am EST: 4:00am-7:00pm
Deep APIs plus a certified network of development partners for custom integrations
Access deep APIs and a certified network of development partners so that where other brands falter, you can soar
Founding member of Shopify's global ERP Program
We're proud to be a founding member of Shopify's global ERP Program
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Part of Sage Group Plc · Audience: multi-channel merchants and wholesalers · Sales forecasting with buying recommendations based on demand, trends, and market shifts
Brightpearl
Multi-channel retailers and wholesalers
Sales forecasting and inventory planning with buying recommendations based on demand, trends, and market shifts
Automation Engine that automates complex order fulfillment and inventory management
TLS-encrypted connections, per-client dedicated databases, optional IP address access restrictions, and per-user role-based access controls
Unlimited 24/7 phone and email support from in-house US- and UK-based retail specialists
Deep APIs plus a certified network of development partners for custom integrations
Founding member of Shopify's global ERP Program
Official social channels on Facebook, X (Twitter), LinkedIn, and YouTube
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
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Brightpearl's Lightning 50 program named a US D2C brand as fastest growing following a 13x sales increase in one year.
View source [19]Third-party coverage reported Sage's $360 million acquisition of Brightpearl as a retail OS deal.
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97% implementation success rate with bespoke onboarding training and ongoing consulting
Telephone support is available Monday–Friday only (9:00am–12:00am GMT/BST; 4:00am–7:00pm EST); UK 0117 981 7361, US 1-888-320-5069, Canada 1-877-838-9180
Retail Operating System (ROS) / Digital Operations Platform for retailers and wholesalers · Built for hyper scalability · Automation Engine automates complex order fulfillment, multi-location inventory, shipping,
Retail Operating System (ROS) / Digital Operations Platform for retailers and wholesalers
Automation Engine automates complex order fulfillment, multi-location inventory management, shipping and accounting
Shopify, Amazon, BigCommerce, Magento, eBay, Quickbooks, Lightspeed, Shipstation, Dotdigital, Xero, Square, Klaviyo
Stripe, Sage, Royal Mail, USPS, DPD, FedEx (additional e-commerce, accounting/payments and shipping carriers)
Deep APIs and a certified network of development partners
Go-live 25% faster than legacy/traditional ERPs (Software Advice award 2026)
Part of Sage Group Plc
Founding member of Shopify's global ERP Program
Retail-tailored Digital Operations Platform
Brightpearl, Inc.
Web
Retailers
https://www.facebook.com/BrightpearlHQ
https://x.com/BrightpearlHQ
https://www.linkedin.com/company/brightpearl/
https://www.youtube.com/user/brightpearldocs
US (with California-specific privacy disclosures) and EU
Operates secured areas of the Website and maintains security of user data
Retail-tailored Digital Operations Platform
Stripe payment gateway integration
Square payment gateway integration
Xero accounting integration for inventory, contacts, products, sales/purchase invoices and credits
Process payments against sales orders or customer accounts in the Brightpearl back office
Process refunds against sales returns, credits or customer accounts
Authorize-and-capture payment workflow with automatic capture on shipment or manual/bulk capture