Directory/Amazon seller tools/FeedbackExpress

Amazon seller tools · Tool

FeedbackExpress

Researched

FeedbackExpress is an Amazon feedback and review management tool that targets happy customers with review requests, alerts on negative feedback, and supports multiple marketplaces from a single interface. Used by 3,500+ Amazon sellers across 10 marketplaces with tiered pricing plans.

Two Haddington Buildings, Haddington Road, Dublin 4, D04 HE94, Ireland Checked July 24, 2026

Official websiteVisit website

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Read-only public captures of FeedbackExpress’s homepage and verified pricing page. Screenshots are dated, never live embeds, and open full-screen.

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Homepage · captured Jul 24, 2026
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Jul 24, 2026

Pricing page · captured Jul 24, 2026

At a glance

In one minute

Start here for the decision-making essentials: what FeedbackExpress does, who it is for, how it is accessed, and the first-party sources behind this profile.

Pricing4 options

Basic plan: 5 connected channels, 5,000 monthly review requests, 24/7 live chat support

Scale plan: 12 connected channels, 12,000 monthly review requests, 24/7 live chat support

Professional plan: 25 connected channels, 25,000 monthly review requests, dedicated accoun

14-day free trial available with no credit card required

Platforms

AmazoneBay (multi-channel seller support)eBay

API accessNot public

FoundedNot disclosed by source

AvailabilityWeb / remote

LicenseProprietary

Best suited to

Source-backed fit

Amazon sellers needing feedback and review management Multi-channel retailers selling on Amazon, eBay, and Trustpilot Sellers wanting to automate compliant review requests Webstore merchants using Shopify, Magento, BigCommerce, WooCommerce, or… Used by over 2,200 retailers Designed for Amazon sellers needing feedback and review management

Decision support

Common questions and adoption checks

6 sourced answers

Short answers to the questions buyers and builders commonly ask about FeedbackExpress. Each answer cites the shared ledger below, where every source is listed once.

01What does FeedbackExpress say it can do?

Targets only happy customers with review requests via smart selective feedback rules · Generates customer support tickets and routes them to agents when negative feedback is rec · Drives reviews across multiple marketplaces, webstores, and review platforms from a single · Review Automation feature

Create simple targeting rules to ensure that only your happiest customers are targeted with review requests.

Ledger citations[1] feedbackexpress.com [2] feedbackexpress.com/pricing [4] feedbackexpress.com/about-us [3] feedbackexpress.com/features

02Who is FeedbackExpress intended for?

Used by over 2,200 retailers · Designed for Amazon sellers needing feedback and review management · Amazon sellers (3,500+ across 10 marketplaces) · Sellers on Amazon, eBay, and other online stores

Join over 2200 retailers who count on FeedbackExpress to improve their ratings and sell more

Ledger citations[1] feedbackexpress.com [2] feedbackexpress.com/pricing [4] feedbackexpress.com/about-us [3] feedbackexpress.com/features

03What use cases does FeedbackExpress describe?

Amazon seller feedback and review management · Generates compliant seller and product reviews for all 21 Amazon markets and all 20 eBay r · Improve and protect seller metrics on Amazon and help deal with negative feedback · Brand reputation management for online sellers

FeedbackExpress Amazon Feedback Software

Ledger citations[1] feedbackexpress.com [2] feedbackexpress.com/pricing [4] feedbackexpress.com/about-us [3] feedbackexpress.com/features

04What should teams verify before adopting FeedbackExpress?

When processing personal data on behalf of customers, a Data Processing Addendum (appended

to the extent that you use our services and we process any personal data on your behalf as a data processor the terms of the Data Processing Addendum (appended to this Privacy Notice) are deemed to apply

Ledger citation[6] feedbackexpress.com/privacy-policy

05What pricing information is available for FeedbackExpress?

Basic plan: 5 connected channels, 5,000 monthly review requests, 24/7 live chat support · Scale plan: 12 connected channels, 12,000 monthly review requests, 24/7 live chat support · Professional plan: 25 connected channels, 25,000 monthly review requests, dedicated accoun · 14-day free trial available with no credit card required

Basic Get Started 14-day free trial Connected Channels 5 Monthly Review Requests 5,000 Support 24/7 live chat support

Ledger citations[2] feedbackexpress.com/pricing [3] feedbackexpress.com/features [5] feedbackexpress.com/blog

06Does FeedbackExpress document API access?

Uses the official Amazon Request a Review API and is 100% Amazon Compliant

100% Amazon Compliant: Uses the official Amazon Request a Review API

Ledger citation[2] feedbackexpress.com/pricing

Decision guide

Capabilities and operating fit

Amazon seller tools

This profile connects the jobs FeedbackExpress is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.

Common use cases

Amazon seller feedback and review management
Generating compliant seller and product reviews across all 21 Amazon markets and all 20 eB
Improving and protecting Amazon seller metrics and dealing with negative feedback
Driving 5-star reviews across multiple marketplaces, webstores, and review platforms
Routing negative feedback to support agents for quick resolution
Generates compliant seller and product reviews for all 21 Amazon markets and all 20 eBay r

Topics mapped

Amazon seller tools Review automation software Feedback management Reputation management Ecommerce SaaS Multi-marketplace integration Amazon Request a Review API Targets only happy customers with review requests via smart selective feedback rules

Verified capabilities

Recorded integrations

Connects with marketplaces, webstores, and review platforms where sellers sell Can create reviews on Trustpilot and Google review portals Official developer partner with Amazon and eBay

Intended audiences

Used by over 2,200 retailers Designed for Amazon sellers needing feedback and review management Amazon sellers (3,500+ across 10 marketplaces)Sellers on Amazon, eBay, and other online stores

Access signals

Pricing model: Basic plan: 5 connected channels, 5,000 monthly review requests, 24/7 live chat support · Scale plan: 12 connected channels, 12,000 monthly review requests, 24/7 live chat support · Professional plan: 25 connected channels, 25,000 monthly review requests, dedicated accoun · 14-day free trial available with no credit card required
API: Not publicly listed
Source links: 6 recorded

Source-backed

Verified facts

Updated July 24, 2026

Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.

Official website

HTTP 200 verified twice

First-party description

FeedbackExpress Amazon Feedback Software

Source-supported facts

Capability

Targets only happy customers with review requests via smart selective feedback rules

Capability

Generates customer support tickets and routes them to agents when negative feedback is received

Capability

Drives reviews across multiple marketplaces, webstores, and review platforms from a single interface

Use case

Amazon seller feedback and review management

Platform

Amazon, eBay, and Trustpilot (plus additional marketplaces and review platforms)

View 32 more verified facts

Audience

Used by over 2,200 retailers

Integration

Connects with marketplaces, webstores, and review platforms where sellers sell

Application type

Amazon feedback software / seller feedback tool

Capability

Review Automation feature

Capability

Dedicated Amazon Request a Review feature

Capability

Dedicated eBay Request a Review feature

Pricing

Basic plan: 5 connected channels, 5,000 monthly review requests, 24/7 live chat support

Pricing

Scale plan: 12 connected channels, 12,000 monthly review requests, 24/7 live chat support

Pricing

Professional plan: 25 connected channels, 25,000 monthly review requests, dedicated account manager and 24/7 live chat support

Pricing

14-day free trial available with no credit card required

Pricing

Pay monthly with no long-term contracts

Api

Uses the official Amazon Request a Review API and is 100% Amazon Compliant

Use case

Generates compliant seller and product reviews for all 21 Amazon markets and all 20 eBay regions

Platform

Supports Shopify, Magento (Adobe Commerce), Prestashop, BigCommerce and WooCommerce webstores

Integration

Can create reviews on Trustpilot and Google review portals

Capability

Negative Review Alerts notify users by email or text when negative feedback is received

Capability

Feedback Analytics provides visibility into request volumes and negative reviews caught

Audience

Designed for Amazon sellers needing feedback and review management

Company

xSellco Limited

Jurisdiction

Ireland

Headquarters

Two Haddington Buildings, Haddington Road, Dublin 4, D04 HE94, Ireland

Support

[email protected]

Deployment

Acts as a data controller for personal data of website visitors, prospects, and suppliers

Limitation

When processing personal data on behalf of customers, a Data Processing Addendum (appended to the Privacy Notice) applies

Security

Collects Identity Data (first name, last name, email) and Contact Data (name, email, work details, address, telephone numbers)

Company

FeedbackExpress

Use case

Improve and protect seller metrics on Amazon and help deal with negative feedback

Audience

Amazon sellers (3,500+ across 10 marketplaces)

Platform

Amazon

Platform

eBay (multi-channel seller support)

Capability

Review Automation

Capability

Amazon Request a Review

Practical capabilities

What it helps with

8 documented areas

A concise view of the jobs, capabilities and integrations described in the recorded product sources.

Use case

Amazon seller feedback and review management

Use case

Generating compliant seller and product reviews across all 21 Amazon markets and all 20 eB

Use case

Improving and protecting Amazon seller metrics and dealing with negative feedback

Use case

Driving 5-star reviews across multiple marketplaces, webstores, and review platforms

Use case

Routing negative feedback to support agents for quick resolution

Use case

Generates compliant seller and product reviews for all 21 Amazon markets and all 20 eBay r

Use case

Improve and protect seller metrics on Amazon and help deal with negative feedback

Use case

Brand reputation management for online sellers

Availability

Where it runs and where to get it

Source checked

Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.

Cost / license

Application types

Amazon feedback software / seller feedback tooleCommerce customer support and feedback

Platforms

Amazon, eBay, and Trustpilot (plus additional marketplaces and review platforms)Supports Shopify, Magento (Adobe Commerce), Prestashop, BigCommerce and WooCommerce webstoAmazoneBay (multi-channel seller support)Amazon and eBay marketplaces plus custom webstoreseBay

App stores and other links

Amazon Appstore

Implementation details

Adoption notes

DeploymentActs as a data controller for personal data of website visitors, prospects, and suppliers

LicenseNot disclosed by source

Model supportNot disclosed by source

Data controlCollects Identity Data (first name, last name, email) and Contact Data (name, email, work

Learning curveIntermediate

Primary use casesAmazon seller feedback and review management, Generating compliant seller and product reviews across all 21 Amazon markets and all 20 eB, Improving and protecting Amazon seller metrics and dealing with negative feedback, Driving 5-star reviews across multiple marketplaces, webstores, and review platforms, Routing negative feedback to support agents for quick resolution, Generates compliant seller and product reviews for all 21 Amazon markets and all 20 eBay r, Improve and protect seller metrics on Amazon and help deal with negative feedback, Brand reputation management for online sellers, Attracting reviews wherever sellers sell

What to verify before adopting

When processing personal data on behalf of customers, a Data Processing Addendum (appended

Evolution and major updates

FeedbackExpress timeline

A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.

Research in progress

Scheduled for research

Building a reliable release history.

This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.

Dated event Short explanation Original source

Citation ledger

Recorded sources

6 unique pages

Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.

1feedbackexpress.com 16 facts · 3 answers · Official site
2feedbackexpress.com/pricing 12 facts · 5 answers · Pricing
3feedbackexpress.com/features 12 facts · 4 answers · Official site
4feedbackexpress.com/about-us 12 facts · 3 answers · Official site
5feedbackexpress.com/blog 12 facts · 1 answer · Official site
6feedbackexpress.com/privacy-policy 7 facts · 1 answer · Security

Research status69 substantive facts · 6 source pages · quality score 95/100