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Agent platforms · Tool
Bland AI
ResearchedEnterprise voice AI platform for building, deploying, and monitoring AI phone agents across Voice, SMS, iMessage, and Web Chat. Targets regulated industries including healthcare, insurance, financial services, and logistics with self-hosted models, 400 ms latency, and pay-per-minute pricing.
Official site snapshots
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Read-only public captures of Bland AI’s homepage. Screenshots are dated, never live embeds, and open full-screen.
In one minute
Start here for the decision-making essentials: what Bland AI does, who it is for, how it is accessed, and the first-party sources behind this profile.
Pricing6 options
Free trial available
'Try for free' option listed in navigation
Pay-per-minute with one flat rate covering LLM, speech-to-text, and text-to-speech
no tok
Start plan: $0.14/min talk time, $0 platform fee, $0.05/transfer min.
Build plan: $0.12/min talk time, $299/month platform fee, $0.04/transfer min.
Platforms
Web
API accessNot public
Founded2023
AvailabilityWeb / remote
LicenseProprietary
Best suited to
Source-backed fit Enterprises deploying AI phone agents in regulated industries Teams needing no voice AI experience to build production agents Operations requiring unified multi-channel conversational memory High-volume call centers replacing IVR or staffing receptionists Organizations needing self-hosted models with enterprise compliance Trusted by 250+ enterprises
Decision support
6 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about Bland AI. Each answer cites the shared ledger below, where every source is listed once.
01What does Bland AI say it can do?
Enterprise voice AI platform for building, deploying, and monitoring AI phone agents · 562,542,372 calls resolved to date · Scenario testing before production rollout, with staging deployment support · Build production-ready agents with no voice AI experience needed via conversational 'Norm'
Build, deploy, and monitor AI voice agents that sound human.
02Who is Bland AI intended for?
Trusted by 250+ enterprises · Used across healthcare, financial services, insurance, operations, legal, and SMB segments · Enterprise customers
Trusted by 250+ enterprises where every call counts.
03What use cases does Bland AI describe?
High-stakes phone call automation for regulated industries including healthcare, insurance · Artificial intelligence phone calling system and related services · AI receptionist, customer service, outbound sales, lead qualification, IVR replacement · Reading required disclosures after a sale
Voice AI for regulated industries including healthcare, insurance, financial services, and logistics. Built for high-stakes phone calls where security and trust actually matter.
04What should teams verify before adopting Bland AI?
Voice clone limits scale by plan: 1 (Start), 5 (Build), 15 (Scale), Unlimited (Enterprise) · Knowledge bases scale by plan: 10 (Start), 50 (Build), 100 (Scale), Unlimited (Enterprise) · No audio recording retained for on-site voice demo conversations (only transcripts and sum
Voice Limit 1 5 15 Unlimited
05What pricing information is available for Bland AI?
Free trial available; 'Try for free' option listed in navigation · Pay-per-minute with one flat rate covering LLM, speech-to-text, and text-to-speech; no tok · Start plan: $0.14/min talk time, $0 platform fee, $0.05/transfer min. · Build plan: $0.12/min talk time, $299/month platform fee, $0.04/transfer min.
Try for free
06Does Bland AI document API access?
Open REST API and webhooks for custom integrations · REST API at https://api.bland.ai/v1/calls · https://api.bland.ai/v1/calls (REST API with BLAND_API_KEY authorization)
Open REST API and webhooks cover anything custom.
Decision guide
Agent platformsCapabilities and operating fit
This profile connects the jobs Bland AI is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- AI receptionist
- Customer service automation
- Outbound sales
- Lead qualification
- IVR replacement
- High-stakes phone call automation
Topics mapped
Verified capabilities
- Enterprise voice AI platform for building, deploying, and monitoring AI phone agents
- 562,542,372 calls resolved to date
- Scenario testing before production rollout, with staging deployment support
- Build production-ready agents with no voice AI experience needed via conversational 'Norm'
- 400 ms latency, compared to 1,240 ms industry average
- Real-time call observability for enterprise-grade QA
- Voice AI platform that runs end-to-end voice on a single platform
- Scales inbound call qualification on demand
Recorded integrations
Telephony (Twilio, SIP, Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect), CRM (SalesfSupports connections to third-party services such as social media platformsSMS & RCS, iMessage, Custom API, Twilio, SIP, Genesys, Five9, NICE CXone, Amazon Connect, Can be built with the 'Norm' builder or with custom codeIntegrations directory availableSalesforce (triggers AI calls on Lead record changes)Custom REST APIProvides integrationsSIP
Intended audiences
Access signals
- Pricing model
- Free trial available; 'Try for free' option listed in navigation · Pay-per-minute with one flat rate covering LLM, speech-to-text, and text-to-speech; no tok · Start plan: $0.14/min talk time, $0 platform fee, $0.05/transfer min. · Build plan: $0.12/min talk time, $299/month platform fee, $0.04/transfer min.
- API
- Not publicly listed
- Source links
- 16 recorded
Source-backed
Updated July 23, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
Bland | Enterprise Voice AI Platform for Phone Agents
Enterprise voice AI platform for building, deploying, and monitoring AI phone agents · Self-hosted models, sub-second latency, and enterprise compliance · Voice, SMS, iMessage, and Web Chat channels with unified memory
Enterprise voice AI platform for building, deploying, and monitoring AI phone agents
Self-hosted models running entirely on own infrastructure
Enterprise compliance with data that never goes through third parties; no sudden changes to model, pricing, or terms of service
High-stakes phone call automation for regulated industries including healthcare, insurance, financial services, and logistics
562,542,372 calls resolved to date
View 32 more verified facts
Voice, SMS, iMessage, and Web Chat channels with unified memory synced across channels
Scenario testing before production rollout, with staging deployment support
Build production-ready agents with no voice AI experience needed via conversational 'Norm' assistant
400 ms latency, compared to 1,240 ms industry average
Telephony (Twilio, SIP, Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect), CRM (Salesforce, HubSpot), messaging (Slack, Bland SMS), scheduling (Calendly, Cal.com), and automation tools (Zapier, Make, Pipedream, Notion), plus Custom API
Real-time call observability for enterprise-grade QA
Free trial available; 'Try for free' option listed in navigation
Pay-per-minute with one flat rate covering LLM, speech-to-text, and text-to-speech; no token charges, no model-provider pass-throughs.
Start plan: $0.14/min talk time, $0 platform fee, $0.05/transfer min.
Build plan: $0.12/min talk time, $299/month platform fee, $0.04/transfer min.
Scale plan: $0.11/min talk time, $499/month platform fee, $0.03/transfer min.
Enterprise plan: custom pricing contracted to volume.
Free trial available with 2 credits plus an inbound number ($15/mo value); no card required on the Start plan.
On-Prem/VPC deployment is available on the Enterprise plan only.
Enterprise plan includes BAA, SSO, JWT Signatures, and data residency.
Uptime SLA of 99.9% across Start, Build, Scale, and Enterprise plans.
Voice clone limits scale by plan: 1 (Start), 5 (Build), 15 (Scale), Unlimited (Enterprise).
Knowledge bases scale by plan: 10 (Start), 50 (Build), 100 (Scale), Unlimited (Enterprise).
Concurrent call limits by plan: 10 (Start), 50 (Build), 100 (Scale), Custom (Enterprise); daily caps 100/2,000/5,000/Unlimited.
Intelliga Corp DBA Bland AI
Artificial intelligence phone calling system and related services
Web-accessible service with an interactive voice AI agent demo on the homepage
Voice / phone call audio, call recordings, and transcripts
Free trial sign-up available via "Try for free" option
Supports connections to third-party services such as social media platforms
Uses cookies, web beacons, and similar tracking technologies; collects IP addresses, device identifiers, browser/OS data
No audio recording retained for on-site voice demo conversations (only transcripts and summaries are stored)
Cloud-hosted SaaS service accessed via web account
Bland AI
SMS & RCS, iMessage, Custom API, Twilio, SIP, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Salesforce, HubSpot, Cal.com, Calendly, Notion, Slack, Zapier, Make, Pipedream
Open REST API and webhooks for custom integrations
AI receptionist, customer service, outbound sales, lead qualification, IVR replacement
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
AI receptionist
Customer service automation
Outbound sales
Lead qualification
IVR replacement
High-stakes phone call automation
Artificial intelligence phone calling system and related services
AI receptionist, customer service, outbound sales, lead qualification, IVR replacement
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
Free trial available; 'Try for free' option listed in navigation · Pay-per-minute with one flat rate covering LLM, speech-to-text, and text-to-speech; no tok · Start plan: $0.14/min talk time, $0 platform fee, $0.05/transfer min. · Build plan: $0.12/min talk time, $299/month platform fee, $0.04/transfer min.
Application types
Voice and messaging AI integrations across messaging, CRM, scheduling, and telephonyAgent platformEnterprise voice AI platform with AI phone agents and contact-center automation
Platforms
Web-accessible service with an interactive voice AI agent demo on the homepageBland MCP server runs in Claude Code, Cursor, and any MCP-aware editorMCP server support (Claude Code, Cursor, any MCP-aware editor)
Adoption notes
DeploymentSelf-hosted models running entirely on own infrastructure · On-Prem/VPC deployment is available on the Enterprise plan only. · Cloud-hosted SaaS service accessed via web account · Enterprise deployments go live in 30 days
LicenseNot disclosed by source
Model supportNot disclosed by source
Data controlEnterprise compliance with data that never goes through third parties; no sudden changes t · Enterprise plan includes BAA, SSO, JWT Signatures, and data residency. · Uses cookies, web beacons, and similar tracking technologies; collects IP addresses, devic · Inference-only LLM architecture designed to protect sensitive data · LLM jailbreak mitigation via structured prompting, real-time call controls, and minimal da
Learning curveIntermediate
Primary use casesAI receptionist, Customer service automation, Outbound sales, Lead qualification, IVR replacement, High-stakes phone call automation, High-stakes phone call automation for regulated industries including healthcare, insurance, Artificial intelligence phone calling system and related services, AI receptionist, customer service, outbound sales, lead qualification, IVR replacement, Reading required disclosures after a sale, Lead qualification at machine speed, Omnichannel customer onboarding, Customer service, Mortgage refinance customer engagement across voice, iMessage, and web chat
What to verify before adopting
- Voice clone limits scale by plan: 1 (Start), 5 (Build), 15 (Scale), Unlimited (Enterprise)
- Knowledge bases scale by plan: 10 (Start), 50 (Build), 100 (Scale), Unlimited (Enterprise)
- No audio recording retained for on-site voice demo conversations (only transcripts and sum
Evolution and major updates
Research in progressBland AI timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Scheduled for research
Building a reliable release history.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Dated event Short explanation Original source
Citation ledger
16 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1bland.ai 17 facts · 3 answers · Official site
- 2bland.ai/about 12 facts · 2 answers · Official site
- 3bland.ai/customers 11 facts · 3 answers · Official site
- 4bland.ai/pricing 12 facts · 2 answers · Pricing
- 5bland.ai/integrations/custom-api 12 facts · 1 answer · Documentation
- 6bland.ai/blog 12 facts · Official site
- 7bland.ai/integrations 9 facts · 3 answers · Official site
- 8bland.ai/legal/privacy 9 facts · 3 answers · Security
- 9bland.ai/product 8 facts · 1 answer · Official site
- 10bland.ai/trust-security 3 facts · Security
- 11bland.ai/integrations/sip 1 answer · Official site
- 12bland.ai/changelog Official site
- 13bland.ai/integrations/five9 Official site
- 14bland.ai/integrations/make Official site
- 15bland.ai/integrations/slack Official site
- 16bland.ai/privacy-choices Security
Research status120 substantive facts · 16 source pages · quality score 95/100