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AI assistants · Tool
Yellow.ai
ResearchedYellow.ai is an enterprise-grade Agentic AI platform that automates customer service and employee experiences using 15+ LLMs. It supports voice, chat, email, and SMS across 500+ languages with 150+ integrations for industries including BFSI, Healthcare, Utilities, and Retail.
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In one minute
Start here for the decision-making essentials: what Yellow.ai does, who it is for, how it is accessed, and the first-party sources behind this profile.
PricingCurrent signal
$0.99 per resolution after free tier
Platforms
Enterprise-Grade Agentic AI PlatformWebsite, Email, Voice, WhatsApp
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary
Best suited to
Source-backed fit Enterprises seeking CX and EX automation BFSI organizations needing banking support solutions Healthcare and pharmaceutical companies Retail and e-commerce businesses Utilities and oil & gas companies BFSI, Healthcare, Utilities, and Retail industries
Decision support
6 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about Yellow.ai. Each answer cites the shared ledger below, where every source is listed once.
01What does Yellow.ai say it can do?
Enterprise AI agents for CX (Customer Experience) and EX (Employee Experience) automation · Clone any voice in 10 seconds and deploy in 500+ languages · Automates up to 80% of incoming email queries to drive quick, empathetic resolutions while · Enterprise-Grade Agentic AI Platform that leverages 15+ LLMs to drive autonomous customer
AI Agents for CX and EX Automation - Yellow.ai Enterprise AI agents powered by 15+ LLMs.
02Who is Yellow.ai intended for?
BFSI, Healthcare, Utilities, and Retail industries · Yellow.ai targets industries including BFSI (banking, financial services & insurance), Hea · Trusted by 1,300+ Enterprises · Industry solutions for BFSI (banking, financial services & insurance), Healthcare, Utiliti
BFSI Solutions for banking financial services & insurance industry Healthcare Solutions for healthcare and pharmaceuticals industry Utilities Solutions for oil, gas and utility industry Retail Solution for retail and e-commerce industry
03What use cases does Yellow.ai describe?
Customer Service automation and personalization · Employee Experience enrichment and elevation · Industry-specific solutions for BFSI, Healthcare, Utilities, and Retail · Provides industry-specific solutions for BFSI (banking, financial services & insurance), H
Customer Service Automate & personalize customer support
04What pricing information is available for Yellow.ai?
05What integrations does Yellow.ai document?
150+ plug-and-play integrations including Zendesk, Freshdesk, Hubspot, and Genesys · Out-of-box integrations with Zendesk, Freshdesk, Hubspot, and Genesys · Integrates with Zendesk, Freshdesk, Hubspot, and Genesys. · Zendesk, Freshdesk, Hubspot, and Genesys integrations
150+ plug-and-play integrations to go live faster
06How can Yellow.ai be deployed or accessed?
Voice AI deployable in 500+ languages
Clone any voice in 10 seconds. Deploy in 500+ languages.
Ledger citation[2] yellow.ai/privacy-policy
Decision guide
AI assistantsCapabilities and operating fit
This profile connects the jobs Yellow.ai is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- Customer Service automation and personalization
- Employee Experience enrichment and elevation
- Autonomous email query resolution
- Voice AI agent deployment (Nexus Vox)
- Omnichannel support across messaging, email, and social
- Industry-specific solutions for BFSI, Healthcare, Utilities, and Retail
Topics mapped
Verified capabilities
- Enterprise AI agents for CX (Customer Experience) and EX (Employee Experience) automation
- Clone any voice in 10 seconds and deploy in 500+ languages
- Automates up to 80% of incoming email queries to drive quick, empathetic resolutions while
- Enterprise-Grade Agentic AI Platform that leverages 15+ LLMs to drive autonomous customer
- Unifies voice, chat, and email support powered by Agentic AI for scalable, context-aware e
- Platform leverages 15+ cutting edge LLMs to drive autonomous experiences for customers and
- Nexus Vox can clone any voice in 10 seconds and deploy in 500+ languages with unmatched la
- Conversational Knowledge Base powered by Agentic RAG
Recorded integrations
150+ plug-and-play integrations including Zendesk, Freshdesk, Hubspot, and GenesysOut-of-box integrations with Zendesk, Freshdesk, Hubspot, and GenesysIntegrates with Zendesk, Freshdesk, Hubspot, and Genesys.Zendesk, Freshdesk, Hubspot, and Genesys integrationsYellow.ai integrates with Zendesk, including Zendesk Sunshine Conversations, Freshdesk, HuZendesk, Freshdesk, Hubspot, GenesysZendesk, Freshdesk, Hubspot, and GenesysIntegrates with Zendesk, Freshdesk, Hubspot, and GenesysNative integrations with Zendesk, Freshdesk, Hubspot, and Genesys
Intended audiences
BFSI, Healthcare, Utilities, and Retail industriesYellow.ai targets industries including BFSI (banking, financial services & insurance), HeaTrusted by 1,300+ EnterprisesIndustry solutions for BFSI (banking, financial services & insurance), Healthcare, UtilitiIndustry-specific solutions for BFSI (banking, financial services & insurance), Healthcare
Access signals
- Pricing model
- $0.99 per resolution after free tier
- API
- Not publicly listed
- Source links
- 17 recorded
Source-backed
Updated July 22, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
AI Agents for CX and EX Automation - Yellow.ai
Enterprise-Grade Agentic AI Platform · AI Agents for CX and EX Automation · Powered by 15+ LLMs / multi-LLM architecture
Enterprise AI agents for CX (Customer Experience) and EX (Employee Experience) automation powered by 15+ LLMs
Customer Service automation and personalization
Employee Experience enrichment and elevation
150+ plug-and-play integrations including Zendesk, Freshdesk, Hubspot, and Genesys
Human-like conversations via voice, chat, and email channels
View 32 more verified facts
Deploy in 500+ languages (for Nexus Vox voice AI)
$0.99 per resolution after free tier
Supports 15+ cutting edge LLMs
Clone any voice in 10 seconds and deploy in 500+ languages
Out-of-box integrations with Zendesk, Freshdesk, Hubspot, and Genesys
Supports Chat, Voice, Email, and SMS channels
Industry-specific solutions for BFSI, Healthcare, Utilities, and Retail
Automates up to 80% of incoming email queries to drive quick, empathetic resolutions while reducing operational cost.
Leverages 15+ cutting-edge LLMs to drive autonomous customer and employee experiences.
Integrates with Zendesk, Freshdesk, Hubspot, and Genesys.
Offers enterprise-grade security.
Supports deployment in 500+ languages.
Provides industry-specific solutions for BFSI (banking, financial services & insurance), Healthcare (healthcare and pharmaceuticals), Utilities (oil, gas and utility), and Retail (retail and e-commerce).
Bitonic Technology Labs Inc, doing business as Yellow.ai
Enterprise-Grade Agentic AI Platform that leverages 15+ LLMs to drive autonomous customer and employee experiences
Customer Service automation and Employee Experience enrichment
BFSI, Healthcare, Utilities, and Retail industries
Zendesk, Freshdesk, Hubspot, and Genesys integrations
Voice AI deployable in 500+ languages
Yellow.ai integrates with Zendesk, including Zendesk Sunshine Conversations, Freshdesk, Hubspot, and Genesys.
Yellow.ai offers an Enterprise-Grade Agentic AI Platform leveraging 15+ cutting edge LLMs, with an AI Agent Builder 2.0, Conversational Knowledge Base via Agentic RAG, AI Copilot, Automated Testing, and Analytics.
Primary use cases include Customer Service automation (automate & personalize customer support) and Employee Experience (enrich & elevate employee experience).
Yellow.ai targets industries including BFSI (banking, financial services & insurance), Healthcare, Utilities (oil, gas and utility), and Retail/e-commerce, with dynamic AI solutions for other industries.
Yellow.ai supports Voice & Calls, Text & Chat, and Email channels, with omnichannel messaging, email, and social channel support.
Yellow.ai launched Nexus Vox, described as the first enterprise Voice AI built as One System, capable of cloning any voice in 10 seconds and deploying in 500+ languages.
Yellow.ai
Enterprise-Grade Agentic AI Platform
Leverages 15+ cutting edge LLMs
Zendesk, Freshdesk, Hubspot, Genesys
Customer Service Automation and Employee Experience
Voice & Calls, Text & Chat, Email
Yellow.ai is a leading Agentic AI platform for service automation catering to enterprises globally
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Customer Service automation and personalization
Employee Experience enrichment and elevation
Autonomous email query resolution
Voice AI agent deployment (Nexus Vox)
Omnichannel support across messaging, email, and social
Industry-specific solutions for BFSI, Healthcare, Utilities, and Retail
industry-specific solutions for BFSI (banking, financial services & insurance), H
Customer Service automation and Employee Experience enrichment
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
$0.99 per resolution after free tier
Platforms
Supports Chat, Voice, Email, and SMS channelsYellow.ai offers an Enterprise-Grade Agentic AI Platform leveraging 15+ cutting edge LLMs,Enterprise-Grade Agentic AI PlatformAgentic AI platform utilizing 15+ cutting-edge LLM models and Agentic RAG to autonomously Supports Voice & Calls, Text & Chat, and Email channels; combines Human + AI Agent Assist Voice & Calls, Text & Chat, and Email Automation channelsSupports Voice & Calls, Text & Chat, and Email channelsWebsite, Email, Voice, WhatsAppVox Platform – Enterprise-Grade Agentic AI Platform
Adoption notes
DeploymentVoice AI deployable in 500+ languages
LicenseNot disclosed by source
Model supportSupports 15+ cutting edge LLMs · Leverages 15+ cutting-edge LLMs to drive autonomous customer and employee experiences. · Yellow.ai launched Nexus Vox, described as the first enterprise Voice AI built as One Syst · Leverages 15+ cutting edge LLMs · 15+ cutting edge LLMs
Data controlOffers enterprise-grade security. · Enterprise-grade Security under the Safe AI offering · Enterprise-grade security is provided across the platform. · Enterprise-grade security · Provides enterprise-grade security branded as 'Safe AI'
Learning curveIntermediate
Primary use casesCustomer Service automation and personalization, Employee Experience enrichment and elevation, Autonomous email query resolution, Voice AI agent deployment (Nexus Vox), Omnichannel support across messaging, email, and social, Industry-specific solutions for BFSI, Healthcare, Utilities, and Retail, Provides industry-specific solutions for BFSI (banking, financial services & insurance), H, Customer Service automation and Employee Experience enrichment, Primary use cases include Customer Service automation (automate & personalize customer sup, Customer Service Automation and Employee Experience, Customer Service automation and Employee Experience enhancement, Customer service automation: automate and personalize customer support., Customer service automation and employee experience enrichment, Solutions for BFSI, Healthcare, Utilities, Retail and other industries, Customer service automation and personalization
What to verify before adopting
Evolution and major updates
2 dated updatesYellow.ai timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Latest first · exact dates
Showing the newest updates and meaningful milestones. Open an entry for its summary and source.
Update of 'Agentic AI 101: What Is It, How It Works, and How It Differs from AI Agents'
Open detailsYellow.ai updated its explainer on agentic AI, detailing the four-step agentic AI architecture and contrasting it with conventional AI agents for CX.
View source [18]Publication of 'AI Agents Explained: The Essential Guide for Enterprise Success'
Open detailsYellow.ai published an enterprise guide on AI agents covering adoption statistics, core technologies, and enterprise use cases as part of its resource library.
View source [19]
Citation ledger
19 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1yellow.ai 10 facts · 3 answers · Official site
- 2yellow.ai/privacy-policy 6 facts · 5 answers · Security
- 3yellow.ai/pricing 6 facts · 4 answers · Pricing
- 4yellow.ai/email-support-simplified 6 facts · 3 answers · Official site
- 5yellow.ai/agentic-ai-platform 6 facts · 1 answer · Official site
- 6yellow.ai/blog 6 facts · 1 answer · Official site
- 7yellow.ai/interviews/scaling-travel-support-with-ai-agents 7 facts · Official site
- 8yellow.ai/zendesk-integration 6 facts · 1 answer · Official site
- 9yellow.ai/about-us 6 facts · Official site
- 10yellow.ai/case-study/city-of-cape-coral-automated-citizen-support 6 facts · Official site
- 11yellow.ai/case-study/inteletravel-chat-voice-support-scaling-with-yellow-ai 6 facts · Official site
- 12yellow.ai/case-study/waste-connections-voice-ai-trasnforms-customer-support 6 facts · Official site
- 13yellow.ai/customer-interviews/how-inteletravel-scaled-travel-support-using-ai-agents 6 facts · Official site
- 14yellow.ai/customer-service-automation 6 facts · Official site
- 15yellow.ai/platform/conversational-knowledge-base 6 facts · Official site
- 16yellow.ai/whitepapers/buyers-guide-to-evaluating-conversational-ai-solutions 6 facts · Official site
- 17yellow.ai/whitepapers/elevating-success-a-comprehensive-guide-to-omnichannel-customer-experience 3 facts · Official site
- 18yellow.ai/blog/agentic-ai-101-what-is-it-how-it-works-and-how-it-differs-from-ai-agents 1 milestone
- 19yellow.ai/blog/ai-agents 1 milestone
Research status102 substantive facts · 17 source pages · quality score 100/100
Connected directory
Semantic matchesExplore related solutions
These tools share a workflow, capability or audience with Yellow.ai. They may complement it rather than replace it, and are not presented as integrations or endorsements.
