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AI infrastructure · Tool
New Relic
ResearchedNew Relic is an AI-powered observability platform that correlates telemetry across the entire stack. It delivers APM, infrastructure monitoring, AI observability, AIOps, and automated incident remediation via its SRE Agent, supporting OpenTelemetry and multi-cloud environments with usage-based pricing.
Official site snapshots
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In one minute
Start here for the decision-making essentials: what New Relic does, who it is for, how it is accessed, and the first-party sources behind this profile.
Pricing6 options
Usage-based pricing
100 GB of free data ingest per month, then $0.40/GB beyond the free 1
Simple, transparent pricing where users only pay for what they use
perpetual free tier av
Free tier: 100 GB data ingest/month, automatic logs obfuscation, unlimited basic users, on
Free tier available to start
Platforms
New Relic observability platformAWS Lambda
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseLargest open-source ecosystem support among observability vendors
Best suited to
Source-backed fit Engineering teams seeking AI-driven observability and automated incident… Organizations running multi-cloud and Kubernetes workloads needing… Enterprises in retail, finance, SaaS/technology, telecom, media, and… Teams requiring OpenTelemetry-compatible telemetry ingestion At-scale organizations with advanced security and compliance requirements Trusted by customers in Retail/Commerce, Media/Entertainment, Finance,…
Decision support
6 sourced answersCommon questions and adoption checks
Short answers to the questions buyers and builders commonly ask about New Relic. Each answer cites the shared ledger below, where every source is listed once.
01What does New Relic say it can do?
AI-powered observability platform that correlates telemetry across the entire stack · Isolates root cause and reduces MTTR · SRE Agent performs automated remediation beyond assistance · Session replay with AI to identify friction points
AI-powered observability platform that correlates your telemetry across your entire stack
02Who is New Relic intended for?
Trusted by customers in Retail/Commerce, Media/Entertainment, Finance, SaaS/Technology, Te · Standard edition is for small teams looking to get started with observability; limited to · Pro edition is for teams with more than five engineers and complex workloads; unlimited fu · Enterprise edition is for at-scale organizations with advanced security and support needs
Customers Retail/Commerce Media/Entertainment Finance SaaS/Technology Telecommunications Automotive
03What use cases does New Relic describe?
API governance best practices · Observability onboarding, training, and certification · Tuning serverless web applications and their dependency networks · Empower engineers and boost business performance
API governance practices Adopting and building consistent API processes
04What should teams verify before adopting New Relic?
Default Data Retention of at least eight days
Default Data Retention For at least eight days to re-create issues and better understand performance.
Ledger citation[11] newrelic.com/pricing/free-tier
05What pricing information is available for New Relic?
Usage-based pricing; 100 GB of free data ingest per month, then $0.40/GB beyond the free 1 · Simple, transparent pricing where users only pay for what they use; perpetual free tier av · Free tier: 100 GB data ingest/month, automatic logs obfuscation, unlimited basic users, on · Free tier available to start
100 GB of free data ingest per month and $0.40/GB ingested beyond.
06What integrations does New Relic document?
Cloud monitoring integrations for AWS, Azure, Google Cloud, Kubernetes, and Prometheus · OpenTelemetry support for collecting metrics, logs, and traces from any source · AWS Lambda integration (New Relic Lambda Integration) · 780+ quickstart integrations
AWS Cloud Monitoring Azure Cloud Monitoring Database Monitoring Google Cloud Monitoring Infrastructure Monitoring Kubernetes Monitoring Network Monitoring Prometheus Monitoring
Decision guide
AI infrastructureCapabilities and operating fit
This profile connects the jobs New Relic is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.
Common use cases
- Application Performance Monitoring and Digital Experience Monitoring
- AI observability for tracking AI application performance and token usage
- Automated incident detection, investigation, and remediation with SRE Agent
- Multi-cloud and Kubernetes cost and infrastructure monitoring
- Federated log management and querying across sources
- AIOps for predicting and preventing incidents before user impact
Topics mapped
Verified capabilities
- AI-powered observability platform that correlates telemetry across the entire stack
- Isolates root cause and reduces MTTR
- SRE Agent performs automated remediation beyond assistance
- Session replay with AI to identify friction points
- Real-time visibility into multi-cloud and Kubernetes spend
- Advanced Compute capabilities include Transaction 360, Security RX, and New Relic AI, togg
- Live instructor-led hands-on sessions for implementation guidance and troubleshooting
- AI Observability with visibility into AI performance and token usage
Recorded integrations
Intended audiences
Trusted by customers in Retail/Commerce, Media/Entertainment, Finance, SaaS/Technology, TeStandard edition is for small teams looking to get started with observability; limited to Pro edition is for teams with more than five engineers and complex workloads; unlimited fuEnterprise edition is for at-scale organizations with advanced security and support needsUsers seeking to become observability expertsDevelopers and operations teamsEngineering teams and world-class brandsServes Automotive, E-commerce & Retail, Education, Financial Services, Healthcare, Manufac
Access signals
- Pricing model
- Usage-based pricing; 100 GB of free data ingest per month, then $0.40/GB beyond the free 1 · Simple, transparent pricing where users only pay for what they use; perpetual free tier av · Free tier: 100 GB data ingest/month, automatic logs obfuscation, unlimited basic users, on · Free tier available to start
- API
- Not publicly listed
- Source links
- 16 recorded
Source-backed
Updated July 23, 2026Verified facts
Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.
AI-powered Observability
AI-powered observability platform correlating telemetry across the entire stack · SRE Agent performs automated remediation beyond assistance · OpenTelemetry supported as universal open standard for every signal
AI-powered observability platform that correlates telemetry across the entire stack
Isolates root cause and reduces MTTR
SRE Agent performs automated remediation beyond assistance
Session replay with AI to identify friction points
Real-time visibility into multi-cloud and Kubernetes spend
View 32 more verified facts
Supports OpenTelemetry as a universal open standard for every signal
Agentic platform that delivers observability insights to AI agents
APM that connects application performance to customer experience and revenue
Digital Experience Monitoring using AI to pinpoint session friction and UX flaws
Infrastructure Monitoring for cloud-native and Kubernetes environments tied to applications
Trusted by customers in Retail/Commerce, Media/Entertainment, Finance, SaaS/Technology, Telecommunications, and Automotive
Usage-based pricing; 100 GB of free data ingest per month, then $0.40/GB beyond the free 100 GB limit
Simple, transparent pricing where users only pay for what they use; perpetual free tier available
Free tier: 100 GB data ingest/month, automatic logs obfuscation, unlimited basic users, one free full platform user, access to 50+ capabilities, no credit card required
Standard edition is for small teams looking to get started with observability; limited to 5 full platform users
Pro edition is for teams with more than five engineers and complex workloads; unlimited full platform users
Enterprise edition is for at-scale organizations with advanced security and support needs
Standard edition offers ticketed support with a 2 business days support response SLA
Pro edition offers a 2-hour critical initial support response SLA
Enterprise edition offers a 1-hour critical initial support response SLA and priority ticket routing
Enterprise with Data Plus is FedRAMP Moderate and HIPAA eligible
Advanced Compute capabilities include Transaction 360, Security RX, and New Relic AI, toggleable via Feature Control Manager
API governance best practices
Users seeking to become observability experts
Observability onboarding, training, and certification
New Relic observability platform
Live instructor-led hands-on sessions for implementation guidance and troubleshooting
Weekly Ask the Experts live Q&A sessions covering implementation, data management, visualization, and observability practices
Instant Observability platform with dashboards, alerts, and integrations in one place
Free tier available to start
AI Observability with visibility into AI performance and token usage
AIOps for predicting and preventing incidents before they impact users
New Relic Autopilot AI agents that detect, investigate, and resolve issues
Cloud monitoring integrations for AWS, Azure, Google Cloud, Kubernetes, and Prometheus
OpenTelemetry support for collecting metrics, logs, and traces from any source
Application Performance Monitoring (APM 360) for end-to-end visibility
Log management with Federated Logs to query across sources without moving data
Practical capabilities
8 documented areasWhat it helps with
A concise view of the jobs, capabilities and integrations described in the recorded product sources.
Application Performance Monitoring and Digital Experience Monitoring
AI observability for tracking AI application performance and token usage
Automated incident detection, investigation, and remediation with SRE Agent
Multi-cloud and Kubernetes cost and infrastructure monitoring
Federated log management and querying across sources
AIOps for predicting and preventing incidents before user impact
Session replay analysis to identify UX friction
Runtime security risk reduction with Security Rx
Availability
Source checkedWhere it runs and where to get it
Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.
Cost / license
Usage-based pricing; 100 GB of free data ingest per month, then $0.40/GB beyond the free 1 · Simple, transparent pricing where users only pay for what they use; perpetual free tier av · Free tier: 100 GB data ingest/month, automatic logs obfuscation, unlimited basic users, on · Free tier available to startLargest open-source ecosystem support among observability vendors
Application types
APM that connects application performance to customer experience and revenueDigital Experience Monitoring using AI to pinpoint session friction and UX flawsInfrastructure Monitoring for cloud-native and Kubernetes environments tied to applicationServerless applications (AWS Lambda)Observability platform with monitoring, logging, and performance insights
Origin
New Relic acquired technology and hired key team members of IOpipe
Platforms
Agentic platform that delivers observability insights to AI agentsNew Relic observability platformInstant Observability platform with dashboards, alerts, and integrations in one placeAWS LambdaUnified data platform for all telemetry data (metrics, events, logs, and traces)New Relic IO (Intelligent Observability Platform)One Full Platform User with access to all 50+ platform capabilities, such as APM with trac
App stores and other links
Adoption notes
DeploymentNot disclosed by source
LicenseLargest open-source ecosystem support among observability vendors
Model supportNew Relic Serverless for AWS Lambda
Data controlEnterprise with Data Plus is FedRAMP Moderate and HIPAA eligible · Default Logs Obfuscation masks known credit-card and Social-Security-number patterns in lo · 100 GB of data ingest includes security data analyzed by New Relic Security RX
Learning curveIntermediate
Primary use casesApplication Performance Monitoring and Digital Experience Monitoring, AI observability for tracking AI application performance and token usage, Automated incident detection, investigation, and remediation with SRE Agent, Multi-cloud and Kubernetes cost and infrastructure monitoring, Federated log management and querying across sources, AIOps for predicting and preventing incidents before user impact, Session replay analysis to identify UX friction, Runtime security risk reduction with Security Rx, API governance best practices, Observability onboarding, training, and certification, Tuning serverless web applications and their dependency networks, Empower engineers and boost business performance, Helps engineers plan, build, deploy, and run great software across the full software lifec, Digital Experience Monitoring
What to verify before adopting
- Default Data Retention of at least eight days
Evolution and major updates
Research in progressNew Relic timeline
A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.
Scheduled for research
Building a reliable release history.
This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.
Dated event Short explanation Original source
Citation ledger
16 unique pagesRecorded sources
Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.
- 1newrelic.com 16 facts · 2 answers · Official site
- 2newrelic.com/instant-observability 12 facts · 3 answers · Official site
- 3newrelic.com/blog/news/iopipe 11 facts · 3 answers · Official site
- 4newrelic.com/pricing 11 facts · 3 answers · Pricing
- 5newrelic.com/platform 12 facts · 1 answer · Official site
- 6newrelic.com/request-pricing 11 facts · Pricing
- 7newrelic.com/blog 9 facts · 1 answer · Official site
- 8newrelic.com/customers 8 facts · 2 answers · Official site
- 9newrelic.com/about 7 facts · 1 answer · Official site
- 10newrelic.com/resources/nr-digital-onboarding 5 facts · 3 answers · Official site
- 11newrelic.com/pricing/free-tier 2 facts · 1 answer · Pricing
- 12newrelic.com/blog/security/api-governance 1 fact · 1 answer · Documentation
- 13newrelic.com/blog/news/simple-pricing Pricing
- 14newrelic.com/request-pricing-enterprise Pricing
- 15newrelic.com/request-pricing-pro Pricing
- 16newrelic.com/request-pricing-standard Pricing
Research status120 substantive facts · 16 source pages · quality score 88/100
Connected directory
Semantic matchesExplore related solutions
These tools share a workflow, capability or audience with New Relic. They may complement it rather than replace it, and are not presented as integrations or endorsements.
