AI assistants · Tool

Chatbot.com

Researched

ChatBot.com is an AI chatbot platform with an AI Agent that answers questions, recommends products, and closes sales 24/7. It bundles AI Agents, live chat, and help desk, with plans from $19/user/month and a 14-day free trial.

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Official site snapshots

See the official site at a glance

Read-only public captures of Chatbot.com’s homepage. Screenshots are dated, never live embeds, and open full-screen.

Visit live site
Homepage · captured Jul 21, 2026
1 earlier capture
At a glance

In one minute

Start here for the decision-making essentials: what Chatbot.com does, who it is for, how it is accessed, and the first-party sources behind this profile.

Pricing4 options

$19 per user / mo (Essential plan, billed yearly)

$79 per user / mo (Growth plan, billed yearly)

Custom pricing for Enterprise plan

Up to 24% savings with annual billing

Platforms
Text App for desktop
API accessNot public
FoundedNot disclosed by source
AvailabilityWeb / remote
LicenseProprietary

Best suited to

Source-backed fit
Small teams earning their first revenue from chat Scaling teams that want chat to drive revenue Enterprises needing a custom-built AI solution Essential plan targets small teams earning their first revenue from chat;… Ecommerce brands managing high-volume traffic across multiple markets Sales, Customer Support, eCommerce, Retail, Marketing, Education,…
Decision support

Common questions and adoption checks

6 sourced answers

Short answers to the questions buyers and builders commonly ask about Chatbot.com. Each answer cites the shared ledger below, where every source is listed once.

01What does Chatbot.com say it can do?

AI Agent that answers questions, recommends products, and closes sales 24/7 · Includes AI Agents, live chat, and help desk · Includes AI Copilot, inbox and ticketing system, workflow automation, and business channel · Natural language understanding framework for building intelligent chatbots for any service

AI Agent answers questions, recommends products, and closes sales 24/7
02Who is Chatbot.com intended for?

Essential plan targets small teams earning their first revenue from chat; Growth targets s · Ecommerce brands managing high-volume traffic across multiple markets · Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, and Healthca · Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare

For small teams earning their first revenue from chat.
03What use cases does Chatbot.com describe?

Solutions include Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterp · Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare · Customer Support · Customer service automation on ecommerce sites

Sales Customer Support eCommerce Retail Marketing Education Enterprise Healthcare
04What should teams verify before adopting Chatbot.com?

Essential plan includes 1 AI Agent and 10 AI resolutions; Growth plan includes 10 AI Agent

10 AI resolutions
05What pricing information is available for Chatbot.com?

$19 per user / mo (Essential plan, billed yearly) · $79 per user / mo (Growth plan, billed yearly) · Custom pricing for Enterprise plan · Up to 24% savings with annual billing

$19 per user / mo
06Does Chatbot.com document API access?

10,000 API calls on Essential plan; 20,000 API calls on Growth plan · Base URL https://api.chatbot.com · API Version v2 (stable) and v1 (legacy) · Authentication via access token

10,000 API calls
Decision guide

Capabilities and operating fit

AI assistants

This profile connects the jobs Chatbot.com is described as handling with its delivery model, access options and the subjects used to match it to related products in this directory.

Common use cases

  • Sales
  • Customer Support
  • eCommerce
  • Retail
  • Marketing
  • Education

Access signals

Pricing model
$19 per user / mo (Essential plan, billed yearly) · $79 per user / mo (Growth plan, billed yearly) · Custom pricing for Enterprise plan · Up to 24% savings with annual billing
API
Not publicly listed
Source links
17 recorded
Source-backed

Verified facts

Updated July 23, 2026

Each fact points to a recorded source, making it easy to distinguish verified product information from claims that need checking.

Official website

HTTP 200 verified twice

First-party description

ChatBot.com - The Best AI Chatbot Software for Your Website

Source-supported facts

AI Agent answers questions, recommends products, and closes sales 24/7 · Essential plan priced at $19 per user / mo · Growth plan priced at $79 per user / mo

Capability

AI Agent that answers questions, recommends products, and closes sales 24/7

Pricing

$19 per user / mo (Essential plan, billed yearly)

[1]chatbot.com/pricing
Pricing

$79 per user / mo (Growth plan, billed yearly)

[1]chatbot.com/pricing
Pricing

Custom pricing for Enterprise plan

[1]chatbot.com/pricing
Pricing

Up to 24% savings with annual billing

[1]chatbot.com/pricing
View 32 more verified facts
Pricing

Free 14-day trial available

[1]chatbot.com/pricing
Capability

Includes AI Agents, live chat, and help desk

[1]chatbot.com/pricing
Audience

Essential plan targets small teams earning their first revenue from chat; Growth targets scaling teams that want chat to drive revenue

[1]chatbot.com/pricing
Use case

Solutions include Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, and Healthcare

[1]chatbot.com/pricing
Api

10,000 API calls on Essential plan; 20,000 API calls on Growth plan

[1]chatbot.com/pricing
Limitation

Essential plan includes 1 AI Agent and 10 AI resolutions; Growth plan includes 10 AI Agents and 200 AI resolutions

[1]chatbot.com/pricing
Capability

Includes AI Copilot, inbox and ticketing system, workflow automation, and business channels

[1]chatbot.com/pricing
Capability

Natural language understanding framework for building intelligent chatbots for any service

[2]chatbot.com/docs
Capability

Generative AI for chats

[2]chatbot.com/docs
Use case

Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare

[2]chatbot.com/docs
Pricing

Free 14-day trial

[2]chatbot.com/docs
Platform

Chat Widget, Facebook Messenger, Shopify, Slack, Webflow, WordPress

[2]chatbot.com/docs
Integration

Integration with favorite messaging apps

[2]chatbot.com/docs
Api

Base URL https://api.chatbot.com

[2]chatbot.com/docs
Api

API Version v2 (stable) and v1 (legacy)

[2]chatbot.com/docs
Api

Authentication via access token

[2]chatbot.com/docs
Deployment

Webhooks support

[2]chatbot.com/docs
Application type

Chat Widget JavaScript SDK including minimize, maximize, hide, destroy, callbacks and Moments SDK

[2]chatbot.com/docs
Company

ChatBot.com provides developer documentation and Academy training for chatbot designers

[2]chatbot.com/docs
Pricing

14-day free trial with no credit card required

[10]chatbot.com/help
Capability

AI Agent that trains on your data, resolves issues across live chat and help desk, and takes real actions in business systems

[10]chatbot.com/help
Model

In-house AI model used to train chatbots and answer user queries

[10]chatbot.com/help
Integration

HelpDesk.com

[10]chatbot.com/help
Integration

Facebook Messenger

[10]chatbot.com/help
Capability

Generative AI for chats; automation of customer service interactions

[5]chatbot.com/legal/privacy-policy
Capability

Automate customer service

[5]chatbot.com/legal/privacy-policy
Use case

Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare

[5]chatbot.com/legal/privacy-policy
Pricing

Free 14-day trial available

[5]chatbot.com/legal/privacy-policy
Platform

Chat Widget for support websites; Facebook Messenger; Slack; Webflow; WordPress; Shopify

[5]chatbot.com/legal/privacy-policy
Integration

Facebook Messenger, Shopify, Slack, Webflow, WordPress, and a Chat Widget

[5]chatbot.com/legal/privacy-policy
Api

An API & Developers program is offered

[5]chatbot.com/legal/privacy-policy
Distribution

Cloud SaaS signup model ('Sign up free')

[5]chatbot.com/legal/privacy-policy
Practical capabilities

What it helps with

8 documented areas

A concise view of the jobs, capabilities and integrations described in the recorded product sources.

Use case

Sales

Use case

Customer Support

Use case

eCommerce

Use case

Retail

Use case

Marketing

Use case

Education

Use case

Enterprise

Use case

Healthcare

Availability

Where it runs and where to get it

Source checked

Documented product formats, platforms and official distribution destinations. Availability can vary by region and plan.

Cost / license

$19 per user / mo (Essential plan, billed yearly) · $79 per user / mo (Growth plan, billed yearly) · Custom pricing for Enterprise plan · Up to 24% savings with annual billing

Application types

Chat Widget JavaScript SDK including minimize, maximize, hide, destroy, callbacks and MomeChatbot platform providing insights into chatbots, AI conversation design, and customer seAI chatbotChat Widget for website visitor support

Platforms

Chat Widget, Facebook Messenger, Shopify, Slack, Webflow, WordPressChat Widget for support websites; Facebook Messenger; Slack; Webflow; WordPress; ShopifyText App for desktopFacebook Messenger, Shopify, Slack, Webflow, WordPress

App stores and other links

Implementation details

Adoption notes

DeploymentWebhooks support · Lightweight, scalable tools for customer service teams · Code examples available in JavaScript and PHP · Webhooks supported for event-driven integration
LicenseNot disclosed by source
Model supportIn-house AI model used to train chatbots and answer user queries
Data controlBearer token authentication for API
Learning curveIntermediate
Primary use casesSales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare, Solutions include Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterp, Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, Healthcare, Customer service automation on ecommerce sites, Customer service for direct-to-consumer (D2C) brands, Multi-market brand communication, End-to-end customer service automation for businesses, Customer service, Sales, Customer Support, eCommerce, Retail, Marketing, Education, Enterprise, and Healthca

What to verify before adopting

  • Essential plan includes 1 AI Agent and 10 AI resolutions; Growth plan includes 10 AI Agent
Evolution and major updates

Chatbot.com timeline

A concise history of software releases and material product changes. Events appear only when a dated source supports what changed.

Research in progress
Scheduled for research

Building a reliable release history.

This profile is being checked for dated releases and material product changes. Nothing appears here until the exact date and event can be verified from a recorded source.

Dated event Short explanation Original source
Citation ledger

Recorded sources

17 unique pages

Facts, answers, structured details, milestones and primary resource links cite this shared ledger. Each external page appears once; release tags from the same GitHub project are grouped under one release history.

  1. 1chatbot.com/pricing 11 facts · 6 answers · Pricing
  2. 2chatbot.com/docs 12 facts · 4 answers · Documentation
  3. 3chatbot.com/features 14 facts · Official site
  4. 4chatbot.com/docs/users 12 facts · 1 answer · Documentation
  5. 5chatbot.com/legal/privacy-policy 10 facts · 3 answers · Security
  6. 6chatbot.com/blog/hairlust-success-story 10 facts · 1 answer · Official site
  7. 7chatbot.com/blog/categories/success-stories 8 facts · 1 answer · Official site
  8. 8chatbot.com/integrations 9 facts · Official site
  9. 9chatbot.com 6 facts · 1 answer · Official site
  10. 10chatbot.com/help 5 facts · 2 answers · Official site
  11. 11chatbot.com/blog 5 facts · Official site
  12. 12chatbot.com/docs/reports 3 facts · 1 answer · Documentation
  13. 13chatbot.com/docs/stories 1 answer · Documentation
  14. 14chatbot.com/docs/archives Documentation
  15. 15chatbot.com/docs/moments-sdk Documentation
  16. 16chatbot.com/docs/training Documentation
  17. 17chatbot.com/docs/webhooks Documentation
Research status120 substantive facts · 17 source pages · quality score 95/100